Rogers Xfinity TV
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Resolved! IgniteTV no longer working on my Chromebooks

Hi, I previously had IgniteTV working fine on 2 Chromebooks (differents brands). Recently, it stopped working on both. I get an error message indicating "Your system isn't compatible with Ignite TV", Error TVAPP-00140. Given that at least one of my C...

slydude by I've been here awhile
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Resolved! CHCH TV Hamilton Missing from Rogers Ignite TV?

Not sure what has happened. The channel appears to have been replaced at midnight last night?    No longer exists? Was channel 153/12.   Station now shows CHCO TV? I have to assume this is an error of some sort?   ***EDITED LABELS***

ignite TV youtube app cannot display Chinese characters

i am trying to use youtube app in ignite tv, but there is problem to display chinese in youtube. i have no problem in displaying chinese if i use the same youtube account in the web browser or the smart tv youtube app. i only have problem using the i...

cwong by I plan to stick around
  • 4750 Views
  • 12 replies
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Resolved! Crave promo code

I’ve got a Crave promo code (not from Rogers). Is there any way of accessing Crave on my Ignite TV by using this promo code or is this only good for use on apps on other devices?     ***Edited Labels***

dad3 by I've been around
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Do PODs get firmware updates?

I see that there are firmware updates from the manufacturer, does Rogers ever update these?     https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes   Thank you,   *** Edited Labels ***

Don_Ca by I'm a senior contributor
  • 3678 Views
  • 7 replies
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By-Passing Signing in for SN!

I am having an issue with my rogers stream box. everytime i open the SN app i have to scan the code and sign in which is kind of frustrating. is there a way to by pass that.    thanks    ***Edited Labels***

Resolved! Sonia Bravia and ignite TV

In late December we purchased a new Sony Bravia TV (4K HDR LED Smart) - we are now having lots of issues with ignite ... 1.  We could not pair the remote and after hours of trying different things and speaking to Rogers, we were told we had a faulty ...

JenAre64 by I've been here awhile
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Resolved! Amazon Music Unlimited

For all of you audiophiles...  Does the Rogers Ignite TV Box output Amazon Music Unlimited in Ultra HD format (e.g. is a high resolution file such as 24 bit/192 kHz available on Amazon Music Unlimited output by the Rogers Ignite TV Box in its native ...

gnkauff by I've been around
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Resolved! Fire log channel

So I’m strange I find the fire log very relaxing to have on especially while reading Is this on all year round or only during winter ?   ***EDITED LABELS***

phantom1976 by I plan to stick around
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Resolved! Lost Ignite TV Voice Remote

We have lost our ignite tv converter. Can we get a replacement?     ***Edited Labels***

Gobar by I've been here awhile
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Resolved! Feedback for Technical Support and Dispatch

I moved to a new location. Got an appointment for technician to reach here between 4 to 6 for installation. They showed up at 10 in the morning. Technician left without doing anything. Called them again, after holding for 2 hours on the line, got ano...

Shaz2 by I've been here awhile
  • 2737 Views
  • 5 replies
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Resolved! Intermittent sound issues with one of my two TVs

I have Ignite TV. I have two tvs with set top boxes One of them (Panasonic) has no problems so far. The second TV  (Samsung) is hooked up the same way as the Panasonic. However there is a problem with the sound that happens intermittently. The sound ...

rickpurdy by I've been around
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  • 1 replies
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Reliability using Ethernet

I am not an IgniteTV subscriber, but I have a question about the IgniteTV set top boxes. I assume it is possible to connect them to the home network via ethernet. I have also noted on these forums about concerning issues requiring reboots and about W...

chank by I plan to stick around
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  • 2 replies
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Resolved! Ignite Tower Modem electrical connection

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer by I'm a trusted contributor
  • 2274 Views
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Resolved! XB7 in New Brunswick?

Is the XB7 standard in NB for Internet/TV bundles?  I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional sw...

pjrettin by I've been here awhile
  • 1361 Views
  • 2 replies
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Resolved! IGNITE TV- POOR QUALITY

I am experiencing continued poor quality image and many screen freezes with Rogers Ignite TV. Do not change from your Nextbox platform. The quality of the image, in particular a hockey game, is of very poor quality and far from 1080p. I have experien...

brenteden by I've been here awhile
  • 3917 Views
  • 2 replies
  • 1 likes

Rogers Ignite tv box keeps cutting out every minute.

I have had Rogers ignite for over a year now and all was well. But since last week only 1 of my ignite tv boxes keeps cutting out every minute or two. All the other TVs in the house are fine, internet is fine, WiFi pods are all fine. It’s just the 1 ...

Don76 by I plan to stick around
  • 14875 Views
  • 8 replies
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IGNITE TV REMOTE NOT WORKING

IGNITE TV REMOTE NOT WORKING. CAN'T WATCH COVID-19 NEWS. I absolutely hate Rogers Ignite!!! Among the frozen pictures, the seven seconds it takes to change to another channel, and the unpredictable muting - now my remote won't change channels or do a...

Resolved! Pairing Ignite TV Remote with SEIKI TV.

Seiki TV is not listed as a choice. I keep getting option about VOICE. I don't want voice. I just want to use my Rogers remote. How do I do this?   *** Edited Labels ***    

calmcalm by I've been here awhile
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