Rogers Xfinity TV
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By-Passing Signing in for SN!

I am having an issue with my rogers stream box. everytime i open the SN app i have to scan the code and sign in which is kind of frustrating. is there a way to by pass that.    thanks    ***Edited Labels***

Resolved! Sonia Bravia and ignite TV

In late December we purchased a new Sony Bravia TV (4K HDR LED Smart) - we are now having lots of issues with ignite ... 1.  We could not pair the remote and after hours of trying different things and speaking to Rogers, we were told we had a faulty ...

JenAre64 by I've been here awhile
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Resolved! Amazon Music Unlimited

For all of you audiophiles...  Does the Rogers Ignite TV Box output Amazon Music Unlimited in Ultra HD format (e.g. is a high resolution file such as 24 bit/192 kHz available on Amazon Music Unlimited output by the Rogers Ignite TV Box in its native ...

gnkauff by I've been around
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Resolved! Fire log channel

So I’m strange I find the fire log very relaxing to have on especially while reading Is this on all year round or only during winter ?   ***EDITED LABELS***

phantom1976 by I plan to stick around
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Resolved! Lost Ignite TV Voice Remote

We have lost our ignite tv converter. Can we get a replacement?     ***Edited Labels***

Gobar by I've been here awhile
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Resolved! Feedback for Technical Support and Dispatch

I moved to a new location. Got an appointment for technician to reach here between 4 to 6 for installation. They showed up at 10 in the morning. Technician left without doing anything. Called them again, after holding for 2 hours on the line, got ano...

Shaz2 by I've been here awhile
  • 2508 Views
  • 5 replies
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Resolved! Intermittent sound issues with one of my two TVs

I have Ignite TV. I have two tvs with set top boxes One of them (Panasonic) has no problems so far. The second TV  (Samsung) is hooked up the same way as the Panasonic. However there is a problem with the sound that happens intermittently. The sound ...

rickpurdy by I've been around
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Reliability using Ethernet

I am not an IgniteTV subscriber, but I have a question about the IgniteTV set top boxes. I assume it is possible to connect them to the home network via ethernet. I have also noted on these forums about concerning issues requiring reboots and about W...

chank by I plan to stick around
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Resolved! Ignite Tower Modem electrical connection

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer by I'm a trusted contributor
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Resolved! XB7 in New Brunswick?

Is the XB7 standard in NB for Internet/TV bundles?  I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional sw...

pjrettin by I've been here awhile
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Resolved! IGNITE TV- POOR QUALITY

I am experiencing continued poor quality image and many screen freezes with Rogers Ignite TV. Do not change from your Nextbox platform. The quality of the image, in particular a hockey game, is of very poor quality and far from 1080p. I have experien...

brenteden by I've been here awhile
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  • 2 replies
  • 1 likes

Rogers Ignite tv box keeps cutting out every minute.

I have had Rogers ignite for over a year now and all was well. But since last week only 1 of my ignite tv boxes keeps cutting out every minute or two. All the other TVs in the house are fine, internet is fine, WiFi pods are all fine. It’s just the 1 ...

Don76 by I plan to stick around
  • 14500 Views
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IGNITE TV REMOTE NOT WORKING

IGNITE TV REMOTE NOT WORKING. CAN'T WATCH COVID-19 NEWS. I absolutely hate Rogers Ignite!!! Among the frozen pictures, the seven seconds it takes to change to another channel, and the unpredictable muting - now my remote won't change channels or do a...

Resolved! Pairing Ignite TV Remote with SEIKI TV.

Seiki TV is not listed as a choice. I keep getting option about VOICE. I don't want voice. I just want to use my Rogers remote. How do I do this?   *** Edited Labels ***    

calmcalm by I've been here awhile
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Resolved! Big Time Lag with Ignite TV Guide!!!

I have internet no prob there..but if i go to the Guide it lags HUGE i can't get the channel to come up...it just sits there in the guide ...anyone else having probs     ***Added Labels***

Resolved! How to remove channel banner from ignite tv

On the nextbox 3 there was an option to remove the channel banner from the tv screen. How can I do the same on ignite tv.      **Labels Added**

pboc by I'm here a lot
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Resolved! Playlists and my PC

I've been trying to look for the playlist creation menu as outlined here https://www.rogers.com/customer/support/article/using-the-saved-menu-on-ignite-tv   On my PC browser, so I can log in, and play back all episodes of the same program back to bac...

akoroshi by I plan to stick around
  • 1813 Views
  • 2 replies
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Resolved! question about "on demand" outside the home

When I watch a show on demand on a device out of home, but don't finish it, and then try to finish it at home, the show is not there.  Sometimes I can't even find it with a search.  Last night it happend from one device in my home to the other.  I co...

Cathy33 by I've been here awhile
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Resolved! Flex Channels - CTV Sci Fi

Why do the flex channels offer CTV Drama, CTV Comedy and CTV Life but not CTV Sci-Fi? How do you get that added to your package?       ***Edited Labels***

aries19ca by I plan to stick around
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  • 16 replies
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