Rogers Xfinity TV
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Will ignite TV and Internet work with old RG59 cable

I am pretty sure my house has the original coax cable, I believe it is RG59(or maybe older, there are no markings on it) running from the cable box on the lawn of my neighbors house. I think it is the same cable from when the house was built 1977, (B...

stiff by I plan to stick around
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Scheduled PVR recordings disappeared (Ignite TV)

 I am checking my scheduled recordings; there should be over 100 for the next two weeks, and there are only 9. They were fine yesterday. All my scheduled recordings have disappeared except, for some reason, those that are on A&E. (I get the same resu...

Genevieve by I plan to stick around
  • 13982 Views
  • 29 replies
  • 1 likes

XRE03091 - Unable to Play Video.

Here's the code explanation on the Xfinity website:   https://www.xfinity.com/support/articles/x1-error-code-xre-03091   Lately I've seen this on several of my recordings.  I've tried waiting to try watching it a day later. I've tried rebooting and s...

57 by Resident Expert
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Missing episodes on Crave

Why does CRAVE randomly miss episodes? Specifically, Industry is missing Season 1, Episode 7      **Added Labels**

kmk1 by I've been around
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Changing to ignite TV

I scheduled installation/activation of ignite TV.  It took 3 days to get through to anyone at Rogers who could set this up.  Now I am trying to reach someone/ANYONE at Rogers to reschedule the appoint.  I am now at 1.5 hours holding on the phone, and...

meredith01 by I've been here awhile
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Automatic deletion of recordings

This may not be obvious and will be surprise to those people converting to Ignite from a PVR with local HDD storage. When a recording is being setup on Ignite there are two options for saving the recording: 1. Keep until space needed, i.e., if you ru...

Bplayer by I'm a trusted contributor
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  • 20 replies
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Problems With Internet Since Installation

I bought a Ignite Internet 150-Unlimited on 27th July and until now (after 10 days) I don't have access to the internet. I work from home and over the last week I used either my data or McDonald's and Tim Hortons Internet. It's becoming a never-endin...

Omid1991 by I've been around
  • 941 Views
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Skip Channels When Browsing

I just upgraded to Ignite today and I love that the guide now has the option to hide channels I don't have. I didn't have that feature before.   What I'm wondering though is there a way to make the remote skip the channels I don't have when browsing ...

ironandivy by I've been here awhile
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Sunday, Still Experiencing Issues

Sunday, is Rogers ever going to be up & running again?Nice note from their CEO some form of general apology & they will credit us for Friday. What about Saturday & now Sunday??Picture freezes up every 30 seconds, no access to saved programs what a jo...

Royster62 by I plan to stick around
  • 7666 Views
  • 20 replies
  • 2 likes

Favorite channels Not showing on Guide

I added channels to favorites. Just noticed this morning its missing channels, even though they are marked as favorites. I am on my favorites listing, it shows on all channels marked as favorite but not on favorites view?   *** Edited Labels ***

jodimack by I've been around
  • 1935 Views
  • 1 replies
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Flex Channels - Feedback

Why does it take at least 24 hours to change 1 Flex Channel? I was told it would basically be instantaneous. Very disappointing.       ***Edited Labels***

Blue Jays - 4K

Yesterday while watching the Blue Jays game in 4K, I lost audio for a period of time - video was fine.  I changed over to the HD channels airing the game and there were no audio issues.  Throughout the game there were several instances of video and a...

jjjjy7 by I'm a reliable contributor
  • 1988 Views
  • 5 replies
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Ignite TV App Unable to Cast

I can chromecast YouTube and other streaming to my TV but Ignite won't cast. It used to but now I just get error message. Very discouraged.     ***Edited Labels***

MIKE935 by I've been around
  • 1505 Views
  • 2 replies
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Cancelled service - what do I return?

I recently switched from Rogers. Got an asking for their Ignite TV box to be sent back, but no mention of their modem or remote control unit. Do they not want it all back? Don't know whether to throw this othewr stuff out or mail it back. Anyone know...

dfm by I'm here a lot
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Video/Audio Sync on Ignite

Picture and sound synchronization became important to the motion picture industry in 1927.   Picture and sound synchronization became important to the television industry in 1936.   When will it become important to Rogers Internet/streaming services?...

Missing Paramount TV

I was watching Blood and Treasure Series 1 on cbc. The series has moved to Paramount. Will Rogers bring back Paramount TV?  Good shows there.     ***Edited Labels***

Jen-47 by I've been around
  • 3260 Views
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  • 0 likes