I am unable to access the 3 month free offer for Apple TV. I followed tech support advice and used the voice activated remote to search for the Apple TV promo, and it takes me to a screen to enter my cell #, and I then received a link to activate App...
Rogers just upgraded our system to Ignite TV. In the Prime app the closed captioning keeps turning back on even though we want it stuck on default. I turn it off then the next day it's back on. No one here is turning it on. We used to view Prime t...
Planning on upgrading my Digital boxes for Ignite TV & Internet. Based on my research, I need to leave Wi-FI on for TV. I am just hoping to connect Deco M5 to one of the ethernet ports without setting it to "Bridge" mode. Speed is not really a co...
We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...
Just wondering if Rogers is working on their app? Any testing going on? https://9to5mac.com/2022/06/30/comcast-xfinity-stream-apple-tv/ ***Edited Labels***
I have sound on ignite tv but no picture. Message says: oops…unfortunately this feature is not working. Our engineers are hard at work to resolve the problemHow is the tv picture a “feature”? ***Edited Labels***
This is the worst customer service ever. I have sent 4 times to the end of the line waiting over 90 minutes because I was transferred to the wrong department. I am not sure how the can do any business with such a poor quality customer service.
Hey, I am thinking of moving to Ignite TV and internet. My only reason to pause on this is my current home network set up. My current Rogers modem is in bridge mode which then feeds my personal wireless router then my Ubiquiti AP so that I have who...
So just got ignite TV. We usually leave the TV on all day on a music station. Several times the TV has gone to sleep? and the TV is no longer playing music and seems to be frozen. I looked on the tools tab but could find nothing to turn off that opt...
With digital cable, Global (Ch 517) only offers stereo soundtracks when the same show under a US station (eg CBS Ch 523) has DD5.1. Is this still the case with Ignite TV? Any insights would be appreciated.
On my Rogers Legacy Nextbox I could still access any shows taped on my PVR to watch on my connected TV when the internet was down. With the change to Ignite I can no longer access the PVR content on my TV when the internet is down. Am I missing somet...
Been try to get a hold of customer service to add new product since Dec 31st. 2 1/2hr, 1 1/2hr, 3 hrs now on hold for another 1 1/2hr and going. Is anyone working? Tried to go to store on Dec 30 and they said they can't help with a new cable box. I n...
Just made the switch to Ignite TV and Ignite Internet a couple weeks ago. I kept our Rogers Crave subscription that we've had for several years. I can access Crave through our Samsung TV App as we did before the switch. And I can log into crave.c...
I can’t believe how poor he reception is with Ignite TV. Constant - hesitation and blackouts. Am I the only one complaining because this seems to be a common issue in the area. Whats the problem and why can’t Rogers fix it? *Added Labels*
So I signed up for Ignite and Rogers insisted on porting over my current Internet service , despite having 3 more weeks paid for in advance.Tonight my internet service has been disconnected, and my Rogers Ignite hardware has not been delivered.I was ...
On Ch. 36 the Video is a good quarter of a second at least, *ahead* of the audio. It is most easily seen by watching the lip sync, you can see people start talking and then you hear it delayed. I have compared to other channels, and other channels ar...
IgniteTV wont let me successfully login from my laptop, no matter what browser (Firefox, Chrome, Edge). It suggests I am not signed up for IgniteTV yet. However I can login to MyRogers using the very same username/password and it tells me I have Igni...
Does Rogers have a channel that broadcasts MotoGP races for the 2022/23 season? ***Edited Labels***
I get the concept of updating the programs and equipment to get our services but these interruptions are getting ridiculous and way to often for what we are all paying Rogers a month. I have parents both in their 80’s who all they have is TV right no...
I dropped my Ignite remote on the hard floor and it broke. How do I replace it? *Added Labels*
