Rogers Xfinity TV
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Resolved! Ignite Pod will not connect to wifi hub

Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...

elliotk1 by I've been here awhile
  • 12841 Views
  • 12 replies
  • 0 likes

Resolved! When will there be an Apple TV App on Ignite TV Boxes?

Hello,   I see that there is Prime Video, and Netflix supported.  When will we be seeing an Apple TV app on the Ignite TV Boxes?  That is the one remaining app that I need so that I can remove the Roku or another third party streaming hardware device...

Alex4161 by I'm a senior contributor
  • 14173 Views
  • 6 replies
  • 0 likes

Rogers Ignite TV Services - Feedback

rogers ignite advertises the most reliable service, yet they are down daily and several times everyday. they have sold us a package they just simply cannot deliver       ***Edited Labels***

nancy111 by I've been here awhile
  • 933 Views
  • 1 replies
  • 1 likes

Samsung HW-53C Soundbar Dropouts

Hello, my new Samsung HW-53C Soundbar has intermittment dropouts. It can go days, even a week, working absolutely fine. Then suddenly, every so many minutes or seconds, there will be no sound through the soundbar. But there will be sound through the ...

chdiamo1 by I'm a reliable contributor
  • 5446 Views
  • 15 replies
  • 0 likes

Resolved! Same show on two tvs

I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room?   *Added Labels*

GBKeeper by I've been here awhile
  • 4351 Views
  • 5 replies
  • 0 likes

Video pausing

Hello,   I have had Ignite service for over 2 years without issue (other than ones affecting the entire community like the Rogers outage!) but recently have started experiencing something new.  I'll be watching TV - I've seen this on several differen...

bwgreen by I've been here awhile
  • 1449 Views
  • 3 replies
  • 0 likes

Resolved! New to Ignite and lost audio out for headphones

Originally my red/white rcf cables were connected to nextbox and headphones worked fine. They are Sony and not bluetooth. There is no way to connect them to ignite box nor the LG tv. Do I need a converter and if so what kind? Digital to analogue? Tha...

Koo2 by I'm here a lot
  • 3776 Views
  • 8 replies
  • 0 likes

Resolved! More memory for pvr?

Is there an option to get more memory for PVR?  I keep having to delete movies/programs I want to keep in order to save new movies/programs.   If not available currently, is anything being done to get this in the near future?       ***Added Labels***

RyeEncoke by I plan to stick around
  • 1622 Views
  • 1 replies
  • 0 likes

Cannot stay logged into the WWE Network website

Hey there.   I am not sure of the state of this issue - it has existed on and off in some way since at least 2019 or so - but I have tried on both Bell and Rogers to get access to the WWE Network website streaming service through a subscription and i...

Thrillhaus by I've been here awhile
  • 3535 Views
  • 5 replies
  • 0 likes

Resolved! Ignite Remote Control Battery

I've had ignite for a month now and just had to replace the batteries in the TV remote. Is this standard or could I have a defective remote?     ***Added Labels***

gadair by I've been here awhile
  • 14368 Views
  • 12 replies
  • 0 likes

Ignite TV is now available as a standalone offering

This is new: https://www.rogers.com/tv/ignite-tv-only   Rogers is also no longer selling the basic Starter package as a Digital TV offering.  Looks like Digital TV is another step closer to getting discontinued,

-G- by Resident Expert
  • 3446 Views
  • 2 replies
  • 0 likes

Ignite TV - Flex 20 + Sports

I have spent 5 hours on the phone yesterday until someone was able to help, all I wanted was to renew my bundle and try to keep price stable - I had to remove HP from bundle but I was willing to give it up so I don't pay more. However the rest - inte...

biarares by I've been here awhile
  • 6934 Views
  • 5 replies
  • 0 likes

Ignite TV keeps freezing

Anybody knows how to fix ignite TV that keeps freezing?  Its been 2 days now.  It happened before. Really tired of it and din’t have 3 hours (again) to spend on the phone with Rogers to only tell me at the end a technician will have to come to my hou...

Johnny37 by I've been around
  • 4024 Views
  • 5 replies
  • 1 likes

Lost Channel

Real Estate channel the broadcast news channel does anyone know what network they are on just trying to find out my channels I’m losing . Is anyone else losing channels       ***Edited Labels***

Resolved! Pairing issue with brand new Ignite box and XR15 Remote

Hitting Rogers and Info button only flashes green, TV remains black screen with Cable box text Hitting A and D and pressing 991 also does nothing Hitting A and D and pressing 987 does nothing Over several minites TV turns off by itself but remote can...

jrharv by I'm here a lot
  • 9075 Views
  • 14 replies
  • 0 likes

Blue tooth headphone audio delays with video

Just had a successfull visit from a Rogers Tech.!Who knew it “can” happen!Replaced a tv ignite box.I use blue tooth headphones. Due to a bad blue tooth transmitter IN the rogers box. The sound had drop outs and 3-5 second delay from video due bufferi...

jsc1997 by I've been around
  • 775 Views
  • 0 replies
  • 2 likes

RDK 3117

Rebooted modem and box etc etc. this error come up all the time and makes watching tV unbearable on my downstairs TV     ***Edited Labels***

Resolved! Factory Reset Ignite TV set top box Xi6-T

After receiving our new Smartstream device, during setup I allowed the device to control my A/V receiver. Unfortunately, while using the box I am no longer able to change any settings on the receiver and the audio setting it is stuck in produces only...

tesak by I've been here awhile
  • 16786 Views
  • 13 replies
  • 0 likes