Rogers Xfinity TV
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Resolved! Fox Business

I have IgniteTV Flex 20 with Sports. Fox Business is not one of the available channels on  this package. How do I order this one channel?     ***Edited Labels***

cambey by I've been around
  • 1969 Views
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Not very comforting

was just checking the Rogers website in preparation for my eventual (?) change to Ignite and got this:         ***Added Labels***

Rogers today.jpg
FredGarvin by I plan to stick around
  • 1630 Views
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Gateway upgrade from XB6 to XB7

While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7).  This was scheduled to happen this morning.  Since the tech came to swap the boxes, I no longer have any service...

reed935 by I plan to stick around
  • 1658 Views
  • 2 replies
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Resolved! Multichannel PCM

As of a few days ago, my Onkyo AVR is reporting that its incoming audio from the Xi6-T is now Multichannel PCM, rather than Dolby Digital Plus.  This is when I select Best Available on the box, selecting Expert Mode still shows DD+.  What's the diffe...

fwd1955 by I plan to stick around
  • 2595 Views
  • 1 replies
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Closed Captioning Pause

When closed captioning is paused, is it possible to display the words on the screen for longer than a couple of seconds? The words disappear so quickly. Thanks in advance.

falcios by I'm a reliable contributor
  • 1171 Views
  • 1 replies
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Resolved! Recording Times cuts off show

When setting a program to record, the start time is 1 minute earlier and ends 1/2 hour + 1minute later.  When viewing the recording, you see the ending of the previous show. Sometimes, the ending of the main show gets cuts off at the end.   Can the r...

falcios by I'm a reliable contributor
  • 2440 Views
  • 2 replies
  • 0 likes

Resolved! 1 of my Ignite tv box keeps cutting out

After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching.   There were no issues prior to yesterday, and there are no issues with my other TV, my internet...

mlf by I've been here awhile
  • 11884 Views
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Resolved! StackTV login

I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?

WaveSurf by I've been here awhile
  • 3656 Views
  • 4 replies
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Resolved! Ignite TV App on Amazon Fire Tablet

I can run ignite tv with no problem on my Samsung A5 phone. It also runs fine on my daughters ipad.   I can only view recorded shows on my Amazon fire tablet. On demand shows error out. When I try to ask for my channel guide I also error out.   I can...

Resolved! Duplicate channels

Many of my Ignite TV channels are duplicated but seem to have the same attributes - both HD, for example. FX is 15 and 95. What is the difference? 

seahaggish by I've been here awhile
  • 4189 Views
  • 6 replies
  • 2 likes

Resolved! Parental controls issue

We recently set up parental controls with a list of blocked key words. Our reporting is showing that some have been used in searches. No one in our house has been searching these words. Is it possible to determine which device is searching for these ...

Resolved! My remote

one of the buttons on my remote has disintigrated how can i exchange please     ***Edited Labels***

HGG7 by I've been around
  • 1295 Views
  • 1 replies
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Resolved! Removing reminder!!!

When my mother lived with us she loved tennis. We set a reminder for the US Open on all tvs and would like to remove it! Can someone help please?   **Labels Added**    

Callalili by I plan to stick around
  • 2834 Views
  • 1 replies
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Resolved! No picture watching Ignite TV through Chrome

Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...

Sigiam by I've been here awhile
  • 5790 Views
  • 12 replies
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Resolved! Ignite app stopped working

Ignite app won’t show guide or recordings on app only. Tv box works fine. Tried on multiple devices and seen other on people posting on twitter similar issue   ***EDITED LABELS***

leonard2794 by I've been here awhile
  • 2403 Views
  • 4 replies
  • 0 likes