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TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
  • 2774 Views
  • 9 replies
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Streaming Apps no longer working with Rogers Ignite.

We've have Rogers Ignite internet and tv with streaming for the past 5+ years. We have the main Ignite box from Rogers in the basement and then have been using an AppleTV to access apps like CTV, Global, CityTV, etc by using the channel native app an...

Sab31 by I've been here awhile
  • 3294 Views
  • 6 replies
  • 3 likes

How to unsubscribe from Shudder on Ignite?

I subscribed to Shudder in error today. Thought I'd be prompted to set up an account/profile, instead Rogers went ahead and subscribed me immediately for $5.99/month. I was just interested in seeing how the App might look on Ignite (not well it turns...

Qram by I've been here awhile
  • 2904 Views
  • 6 replies
  • 1 likes

Resolved! Ghost in the machine

Everyday at 10:30pm exactly my Rogers XiOne box starts to plays Sports Channel no matter what I am watching.  If I am watching an OTT service on another box,  my tuner input changes to the XiOne input.  I checked and nothing is scheduled on the box o...

emveepee by I plan to stick around
  • 1318 Views
  • 3 replies
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Resolved! TV Program with DTV on iPhone

I was watching a program on my iPhone that has DTV. A voice describes everything the person is doing and it's annoying to say the least.   Is there a way I could turn it off in the iPhone settings? I know how to turn it off through the TV menu but no...

falcios by I'm a senior enthusiast
  • 1651 Views
  • 5 replies
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Resolved! XR15 Remote No Longer Controls Soundbar?

Have paired my ignite remote with a Samsung TV and Yamaha soundbar for a couple of years now.    It has worked perfectly.   Had a defective "arrow" button on that remote, so contacted Rogers for a replacement.    In the meantime I grabbed another XR1...

robtoe by I'm a reliable contributor
  • 1932 Views
  • 6 replies
  • 0 likes

My TV is down again

@roger's must not want me to have TV services. It took this company from April 19 to May 1st to get my TV working again, I made it to today, May 4th and my TV is down again. I’m watching Game 7 on my phone….

Japer by I plan to stick around
  • 636 Views
  • 2 replies
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Bluetooth and Ignite TV Connectivity

I have had problems connecting my Bluetooth headphones expensive ones with no luck it says there connected but no sound but they are not connected to anything else so I tried another cheaper pair and they connected with no problems I can hear everyth...

Rogers Sports Zone App feeds very disappointing

I've had Ignite TV since it started and enjoyed the Sports Zone App info during and after many NHL, MBA and other games. For the past year, the data feeds have become more and more unreliable to the point where even the in-progress playoff games have...

mprychitko by I've been here awhile
  • 616 Views
  • 1 replies
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Resolved! Light on or off tv box

I recently got ignite TV, I have two boxes, the box in the living room has a indicator light that stays on. The box in my bedroom  has the light off, should both boxes have the light on? And if so, how do I, turn on the light. Thank you   ***Edited L...

YouTube behaves differently on different ignite TV boxes

I have rogers ignite internet service with TV. I have 3 STB's on different TV's and notice that one of the boxes behaves slightly differently in the YouTube app. In this one box (an Xi6-T), no YouTube chapters are ever present on videos, while on my ...

AriG by I've been around
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  • 1 replies
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Ignite STB WiFi Loses Channel Stream

The Xi6-A stb is connected via wifi and has an excellent signal strength. When viewing a channel, the screen will turn black after a couple of hours. There is still.a signal to the tv. The menu still works, and I can access options. Turning the stb/t...

I cannot get authentication for global tv app

I cannot get authorization for the global tv app. I tried to follow the instructions on how to send a private message to “community helps” on previous forums but that has not been working for me. Please help. This is frustrating     ***Edited Labels*...

Cami123 by I've been around
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  • 9 replies
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Picture & Sound Are Out of Sync

My ignite tv box in my room is lagging, meaning the lips r moving on shows but the voice comes after. This is only happening on my tv so im pretty sure its a ignite box problem. Yes yes ive restarted modem, restarted box, refreshed box, blah blah but...

Nwhelan77 by I've been here awhile
  • 4558 Views
  • 5 replies
  • 0 likes

Resolved! Email notification of Preview channel changes ?

I just subscribed to Ignite TV a couple of weeks ago.  We realized that there were channels we could watch that were not on our list of subscribed channels.  I figured out that these seem to be channels that have a Free Preview running.  I know there...

chris243 by I've been here awhile
  • 1851 Views
  • 5 replies
  • 1 likes

Channel Lineup

Is there a way to get a printable channel lineup for popular channels for London         ***Edited Labels***

Colleen76 by I've been here awhile
  • 542 Views
  • 1 replies
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Ignite Box not activated

The replacement STB arrived Tuesday. I have made many calls but yet to have my TV working. I got a "Device activation has failed due to error: 012." message.   *Added Labels*

cadlewis by I've been here awhile
  • 1885 Views
  • 6 replies
  • 1 likes