Hello/Bonjour, For people who don’t live in Quebec and whose first language is French, we don’t have access to tou.tv in the tv apps (like Netflix, Prime, etc.). It seems like an easy fix for you and a gesture of good faith toward the French Canadian...
Has anyone else has issues with watching leaf games on TSN4? At some point during the game it starts getting choppy, freezes, sometimes looses audio and is super frustrating. I’ll note that the commercials are totally fine and the issue is only with ...
Is it still possible to access advanced settings and for example set the wifi channel on the ignite modem - Technicolor XB6? I have a feeling Rogers has completely disabled the ability to change advanced settings. ***Edited Labels***
We just signed up for Ignite internet and TV and I'd love to see The Criterion Channel added to the apps. Everything else we use is available through the apps menu (with the exception of Paramount+ as a standalone, but that can be added via Amazon Pr...
After watching Ignite TV for a while I get a pop up asking "Are You Still There" and giving the options to stay on or turn off and a link to "Manage Power Preferences". Is there any way to turn this off? Power saver option is turned off.
Well, not failure. It has been a very long time that System Refresh has not worked. I have waited on the phone but gave up. I had a tech here once and he pushed buttons on my remoite and it went into system refresh (not the A button, or in settings o...
Hi, I’m having a recurring problem with my TV set up. I have a 55U68N Hisense TV (purchased Sept 6th, 2024) hooked up with Rogers Ignite cable and a Roku Stream Bar. The first time it happened I could not turn on the TV using the Rogers remote or the...
There are times when I set a 3 hour recording on only to find that I only get 1 hour of the recording because the recoding stopped after 1 hour. I recently set recording of a golf tournament which was listed to last a total of 6 hours, and after ev...
At first it happened periodically but now it happens 3-5 times a day. The ignite box will just freeze up. No button on the remote will work, not even the talk button will work. Then the screen will just go blank. Several times just before the screen ...
Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...
I have a previous discounted bundle including Internet and home phone. I can't afford the monthly payments now and only need basic cable, no home phone but need fast Internet. Can Rogers help meet my financial struggles to lower my bill until things ...
My PgUp and PgDwn buttons changed rewind/fast forward to 5 minutes and I want 30 seconds. Pressing EXIT 3 times and enter 0030 okay doesn’t do anything except doing a search for 0030?Am I missing something? ***Edited Labels***
Hello, I upgraded my Samsung qled tv to a Samsung oled. I had the previous Samsung remote working on the qled tv through the RF option. I had to select Comcast as the provider for that to work. On the new oled, I enabled IP remote on the tv and the i...
Before I switched to Ignite all I had to do to access my Crave subscription with Rogers was go to channel 100 and I could pick whatever I wanted. Now I seem to be stuck with whatever is being aired. How do I access the complete Crave menu? ***Edi...
Ever since I moved YouTube has not worked. All other apps work but YouTube. When I click YouTube a message pops up and says “give us a few minutes” it’s been saying that for 3 weeks. Does anyone know how to fix this?
we starting getting it pretty recently. Does anyone know if there will be a on demand for shows like they had for slice? does anyone know what this means for slice? ***Edited Labels***
Does this open up on an app or is it on an actual channel on my tv? ***Edited Labels***
I recently moved my legacy Premier TV package to the Ignite package and everything was going well until my Sportsnet App stopped working. Every time I log in, it says that I am not subscribed to view any of the content. The Sportsnet channels work fi...
Anyone else having issues with Ignite not outputting Atmos when using Disney Plus or Amazon Prime will only do 5.1, however Atmos works fine with Netflix and Apple TV. Tried troubleshooting with support, but they said they couldn't find a cause. Not ...
Any idea when Roger is finally going to release the Ignite TV App for 3rd Party streaming boxes like the AppleTV, Roku, or Firestick?Telus already has this with their TV+ App for AppleTV. Thinking I’ll switch my services over to Telus so I don’t have...
