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Rogers XR15 Remote Control

Don2023
I'm here a lot

Is the Rogers XR15 TV set-top a rental?

The return/ok button is broken. There is a hole in the middle button with white light flashes.

Can it be repaired or replaced for free?

Thanks

 

 

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Re: Rogers XR15 Remote Control

-G-
Resident Expert
Resident Expert

@Don2023 wrote:

Is the Rogers XR15 TV set-top a rental?
The return/ok button is broken. There is a hole in the middle button with white light flashes.
Can it be repaired or replaced for free?


Yes, Rogers will replace Ignite Voice Remotes free of charge.  To request a new remote, you can either contact support via Telephone or Chat or send a private message to @CommunityHelps .

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1 REPLY 1

Re: Rogers XR15 Remote Control

-G-
Resident Expert
Resident Expert

@Don2023 wrote:

Is the Rogers XR15 TV set-top a rental?
The return/ok button is broken. There is a hole in the middle button with white light flashes.
Can it be repaired or replaced for free?


Yes, Rogers will replace Ignite Voice Remotes free of charge.  To request a new remote, you can either contact support via Telephone or Chat or send a private message to @CommunityHelps .

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