04-14-2024 11:58 AM - last edited on 04-14-2024 12:20 PM by RogersMaude
I am using a VPN for privacy reasons, not to bypass any geofencing.
Is there any way to bypass the This Video Cannot Be Played error while staying connected? I am using NordVPN. As soon as I disconnect Nord, the video resumes.
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04-15-2024 06:51 PM
@CJ35 I do not know what to suggest.
Ignite TV was not really meant to be used with a VPN service; some channels can only be viewed from your in-home Wi-Fi, and using a VPN is guaranteed break Ignite TV in this case. For other content, that can still be viewed outside your home but still while in Canada, it might work, provided that you are using Canadian exit nodes. However, it's also conceivable that Rogers/Comcast might block access from VPN servers because there is no way to guarantee that your computer is located in Canada. You could also run into problems if your device's location services place you in a different location from where your VPN exit node is IP-geolocated.
04-15-2024 06:51 PM
@CJ35 I do not know what to suggest.
Ignite TV was not really meant to be used with a VPN service; some channels can only be viewed from your in-home Wi-Fi, and using a VPN is guaranteed break Ignite TV in this case. For other content, that can still be viewed outside your home but still while in Canada, it might work, provided that you are using Canadian exit nodes. However, it's also conceivable that Rogers/Comcast might block access from VPN servers because there is no way to guarantee that your computer is located in Canada. You could also run into problems if your device's location services place you in a different location from where your VPN exit node is IP-geolocated.