Do PODs get firmware updates?

[Don_Ca]

I see that there are firmware updates from the manufacturer, does Rogers ever update these?  

https://support.plume.com/hc/en-us/articles/115001797928-Pod-Device-Release-Notes

Thank you,

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[-G-]

I don't know for sure but the Pods may actually get updates directly from Plume.  As far as I know, the Pods connect and send data to back-end systems at Plume so that Plume, in turn, can provide dashboards (and other services) to their customers, such as Rogers.

[Don_Ca]

It would be nice to hear from a Roger employee on this.

[Gdkitty]

Thats a very good question.

Not 100% sure on the plume pods..

But I do know that the EERO pods do take/do firmware updates.
So I wouldnt see why they wouldnt do it for the plume ones as well.

[EEEHo]

From what I can see Rogers pods do not get updates automatically, I just checked my pods firmware is 2.2.1-38 and can see there are 9 newer updates base on the PLUME link from the initial post.

I will do some chat with tech support on Monday and try to post update if I can get some answers.

[EEEHo]

Just finish chatting with tech support they say PODS do get firmware update automatically just like the modem.

They said my PODS have the latest firmware already 2.2.1-38-gpm3.9s6-2019090521345.

They said the PODS from Rogers are from Comcast.

[Hamwood]

They don't look the same as plume pods from Cogeco

[-G-]

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@Hamwood wrote:
They don't look the same as plume pods from Cogeco

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Plume has released several (4 or 5?) different versions of their Pods over the years.  I don't know what specific hardware that Cogeco ships to their customers.

With Rogers, the Ignite gateway is the primary node in the WiFi mesh and the Pods run custom firmware that was developed for Comcast.

I believe that Cogeco deploys standard Plume hardware with a SuperPod as the hub node in their WiFi mesh, and Cogeco customers manage their WiFi using Plume's app.