08-08-2024 01:14 PM - last edited on 08-08-2024 01:40 PM by RogersMoin
08-10-2024 01:16 PM
Hello, @whysomuch.
Thank you for being our Community member and sharing your roaming experience in the US.
Slow cellular service when abroad can be bothersome. Your Infinite plan may not be the cause; however, several other factors can impact connectivity. Most of the time, manually switching the carrier can improve the service.
If switching to a different carrier is not helping, the fastest way to get help is to connect with our Wireless Technical Support. Also, feel free to send @CommunityHelps a private message. We detailed more info about our private messaging in this blog.
Cheers,
RogersMoin