01-09-2021 01:30 PM
01-10-2021 08:30 AM - edited 01-13-2021 11:25 AM
Hello, @gerrymacd
Thanks so much for posting your concerns in our community.
I can understand how important it is to know when your 3G devices will no longer be supported. You can find out more about this by visiting here.
RogersTony
01-10-2021 10:49 AM
Here's the news on 2G/3G:
https://bsav.ca/important-notice-regarding-upcoming-2g-3g-changes-on-the-rogers-network/
- ...regarding the Rogers Network. Customers with IoT devices utilizing the 2G/3G network and operating on 1900 MHz frequency band have an additional 3 months of service. Sunset is now scheduled for March 31st, 2021.
- Customers with IoT devices utilizing the 2G network and operating on 850 MHz frequency band have an additional 12 months of service. Sunset is now scheduled for December 31st, 2021.
- 3G 850 MHz and 3G dual band devices that utilize 850 MHz will NOT Sunset before December 31,2025.
01-11-2021 02:35 AM
01-28-2021 08:25 PM
How can I tell if my LG-E410B 3G phone operates on the 1900 MHz frequency band? I can't find anything in the specs.
01-28-2021 11:58 PM - edited 01-29-2021 12:00 AM
I searched the phone model on the web and found the following in the first hit:
https://www.gsmarena.com/lg_optimus_l1_ii_e410-5608.php
https://www.movical.net/au-en/features/lg/e410b-optimus-l1-ii
Expand the "Network" line and it shows:
2G bands GSM 850 / 900 / 1800 / 1900 3G bands HSDPA 850 / 900 / 1900 / 2100
Looks like you're good until the end of 2025.
11-12-2021 10:31 AM
I have noticed something curious on the VoLTE FAQ. According to it, VoLTE won't work in the Extended Coverage areas or Northwestern Ontario. But with 2G and 3G being shut down, that will leave people unable to make calls in those areas. I trust this will be corrected before the shutdown.
"Where can I use VoLTE?
In Canada you can use VoLTE where ever you have an LTE connection on the Rogers network. VoLTE will not work in Extended Coverage (EXT) areas or Northwestern Ontario. "
11-12-2021 11:01 AM
11-12-2021 11:15 AM
11-12-2021 11:47 AM - edited 11-12-2021 11:49 AM
02-11-2022 02:17 PM - edited 02-11-2022 02:19 PM
Here's some more info. According to this, 850 MHz 3G will be shut down by Dec 31, 2025. 1900 MHz 3G has been shut down, as has 2G. This chart also shows 5G, but not yet on 1900 MHz. Rogers is getting ready to roll out 5G there and on 3.5 GHz C band.
02-14-2022 09:33 AM
02-14-2022 09:46 AM
@Pauly wrote:I stopped using 3G years ago. All my phones are 4G LTE (VOLTE) capable at a minimum
Me too. However there are still some devices that are still 3G. They'll now be only on 850 MHz. I have a Google Pixel 6, which supports 5G.
BTW, you might have still been using 3G, if you were ever in an area that didn't have 4G. It takes a while to roll out new tech to the entire country. I had one trip to Bancroft, Ont. a few years ago, and I couldn't even get 3G, let alone 4G. On that trip, when I as setting up a VoIP phone system for a major company, I found they didn't even have a T1 line for the phone network there. So, some parts of the country might not have much better than 2 cans and a string. 😉
04-06-2024 02:19 PM - edited 04-06-2024 02:23 PM
@57 wrote:https://bsav.ca/important-notice-regarding-upcoming-2g-3g-changes-on-the-rogers-network/
- ...regarding the Rogers Network. Customers with IoT devices utilizing the 2G/3G network and operating on 1900 MHz frequency band have an additional 3 months of service. Sunset is now scheduled for March 31st, 2021.
- Customers with IoT devices utilizing the 2G network and operating on 850 MHz frequency band have an additional 12 months of service. Sunset is now scheduled for December 31st, 2021.
- 3G 850 MHz and 3G dual band devices that utilize 850 MHz will NOT Sunset before December 31,2025.
Despite the information in my earlier post, Rogers will be ending 3G as early as March 31, 2025. I'm assuming at that time they will have to open up LTE (4G) for people on Pre-paid plans, as other carriers have already done.
10-24-2024 08:28 PM - edited 10-24-2024 08:29 PM
What's their source? All I see is websites stating that info, but it honestly feels like it's just a rumour. There's no source anywhere at all, nothing official and no statement from Rogers either (and I went through 8 pages of Google results...). I'm pretty sure someone randomly pulled that out of nowhere, one day, and everyone and their guinea pig took the bait.
10-24-2024 10:41 PM - edited 10-24-2024 10:44 PM
@TwitchyPuppy wrote:
...There's no source anywhere at all, nothing official and no statement from Rogers
Guess you need to refine your search techniques. In addition to the links I provided earlier, a quick search found the following:
https://www.rogers.com/support/mobility/rogers-3g-hspa-networks-are-being-retired
https://www.rogers.com/support/mobility/3g-network-retirement-everything-you-need-to-know
In spring 2025, we're planning to retire our 3G network
Since Rogers was using 3G for their prepaid services, prepaid is being discontinued per the following thread in December 2024:
Although that's probably not the only reason - the other being cost and few prepaid customers left.
11-06-2024 10:41 PM
I just received this email from Rogers about the discontinuation of 3G. Does that affect regular phone calls and text?? I don't have data plan on my phone, I only use home wifi when needed. I'm I actually required to upgrade my phone. I know my phone is getting old (8 years old) and I was thinking about upgrading in a year or 2, but I can't afford the extra monthly charge for now. I only use it for phone calls (mostly for my mom).
Note: I sensored my phone number in the message below.
____________________________________________
Thank you for being a valued customer. |
After a review of your account, we noticed that you will need to update your device to ensure your phone with the number 506‑###‑#### will continue to work. Contact us and we will replace your phone at no additional cost¹ so you can enjoy our largest and most reliable 5G mobile network.* |
Questions? Learn more about it here. |
11-07-2024 08:17 AM
Despite the information in my earlier post, Rogers will be ending 3G as early as March 31, 2025. I'm assuming at that time they will have to open up LTE (4G) for people on Pre-paid plans, as other carriers have already done.
Well it looks like everyone was hoping that Rogers would open up 4G/5G access for prepaid users, but instead they got an even better deal, Rogers (and Fido) announced prepaid is disappearing, so that solves that mystery. Its not something we are happy about but who knows the reasoning behind this decision.
11-07-2024 09:36 AM - edited 11-07-2024 09:43 AM
@ReneHache wrote:
I just received this email from Rogers about the discontinuation of 3G. Does that affect regular phone calls and text??
If you're on Rogers prepaid, see the following thread. You should have received a text on your phone that Rogers prepaid is ending on December 16, 2024 and you'll need to switch to Rogers postpaid, Fido postpaid, Chatr prepaid, or a competitor.
If you're on a post paid plan, you need to search the web for the specs on your phone to see if it is 4G capable, as discussed earlier in this thread. If it is not, then you'll need a new phone.
Looks like you can also use the following link to see if your phone will work:
https://www.rogers.com/support/mobility/rogers-3g-hspa-networks-are-being-retired
11-07-2024 03:51 PM - edited 11-07-2024 05:42 PM
^^
I have a monthly basic text and talk plan for my phone, and my phone is a Huawei GR5 (KII-L05).
The Rogers Device Information your provide can't find my phone on the list neither with my IMEI number. But the with a google search I land on Frequency Check website and it say that my phone is LTE/4G compatible. (https://www.frequencycheck.com/models/Ak5WZ/huawei-gr5-lte-kii-l05) and (https://www.frequencycheck.com/carrier-compatibility/d4NwU9/huawei-gr5-lte-kii-l05/rogers-wireless-c...)
According to the 2nd link, my phone's 4g is not fully compatible, that's maybe why they ask me to replace it.
The email says "will replace your phone at no additional cost", I mean, I won't say no to a free upgrade. I don't have a Rogers store near me, but my mom have a doctors apportment soon in a city that have a Rogers store, I might be able to get more info and get a new phone there, but I hope we can keep our "offline" old phone for privacy reason, this is my first phone and I have personal information on it.
Edit: added detail compatibility link
11-11-2024 10:28 PM
We have a date, July 31, 2025.
Rogers offers customers with old phones no-cost upgrades ahead of 3G shutdown