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Unable to Access HomeConnect app to fix Wi-fi issues

Jnguyen36
I've been around

Hello!

I'm trying to log into the homeconnect app to make some changes to the wi-fi to fix some problems but whenever I try to login, it would keep looping back and asking me to login infinitely.

When I tried to pull up my internet information on myrogers, I would get "Sorry, something went wrong" and shows only my speed package. Is there something wrong on my end?wro.png

 

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1 REPLY 1

Re: Wi-fi issues

RogersCorey
Moderator
Moderator

Good afternoon @Jnguyen36!

 

Yes, there may be something going on with your account here.

 

We'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

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