Smarthome app not working

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Moderator
Moderator
Posts: 504

Re: Smarthome app not working

Hey @Christosl,

 

That same thing actually happened to me earlier when I was testing it out for you. I just had to reboot my device and log in (selecting "remember me" again) and I was back in. Can you please give that a try and then if you are able to log back in, please try following my previous steps once more? This seemed to have worked well for me. 😊

 

Thanks, and please let us know the outcome!

 

RogersLaura

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I've Been Here Awhile
Posts: 4

Re: Smarthome app not working

Hi I still need to enter my credentials each time at sign in screen
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Moderator
Moderator
Posts: 1,256

Re: Smarthome app not working

I think we may need to start escalating tickets here if none of these steps are working. Please PM us @CommunityHelps for further support.

 

If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey