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Ignite TV App, Crave turns French

wongal
I've Been Around

Anyone else experience this issue? When I use my phone to watch movies on Crave through the Ignite app, it's in English. When I cast it onto my TV via chromecast, it automatically turns French. I tried asking Rogers tech support but doesn't seem like they know how to fix this.

 

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Re: Ignite TV App, Crave turns French

RogersJermaine
Moderator
Moderator

Greetings @ wongal!

 

Welcome to the Rogers Community Forums and thank you for posting your query!


Sorry to hear about the issue you are experiencing. Just a couple of questions if I may to get a better understanding of the issue.


Is it the actual program that you are watching that is playing in French or is it French subtitles that you are seeing? 
Are you noticing this when you cast any other channel or only with Crave? 

 

Thank you
RogersJermaine
 

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