cancel
Showing results for 
Search instead for 
Did you mean: 

Changing Caller ID - An impossible task

baris41
I've been around

I'm trying to change the caller id on my wireless accounts, the link you have provided is overdue and useless. The video you have shared was from 2020 and via mobile app. 

When i try to login on computer, there isn't an option under quick links to choose ''Change My Caller ID''.

I seek help on this one, and please update your page.

 

 

***Added Labels***

 

3 REPLIES 3

Re: Changing Caller ID - An impossible task

Pauly
Resident Expert
Resident Expert

This option may have been moved or replaced.  But one thing that will always work is calling into Rogers Wireless Customer Service and asking the telephone associate to change your "users name" on which ever number you wish.  They will be happy to do this for you.

Re: Changing Caller ID - An impossible task

Hmm
I'm a senior enthusiast

You can try calling or using chat to make the change if you can't do so in your portal. Otherwise, you need to make a complaint with the Office of the President, who can do this for you. 

Re: Changing Caller ID - An impossible task

Hmm
I'm a senior enthusiast

It's there but limited within your My Account portal. But like with a lot of things Rogers is doing these days, they're removing network or calling features. 

Topic Stats
  • 3 replies
  • 1080 views
  • 2 Likes
  • 3 in conversation