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Casting from Ignite TV app

Klf
I'm here a lot

I just got Roger's Ignite TV and internet and installed the Ignite TV app on my Galaxy S9. I can watch a program on my phone but I can't see any options for casting to a TV or Chromecast device. Is this not possible?

 

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71 REPLIES 71

Re: Casting from Ignite TV app

Mcskuce
I've been around
Any news on the fix???

Re: Casting from Ignite TV app

seanlee2
I've been here awhile
It has started working for us again

Re: Casting from Ignite TV app

ChristianK
I've been here awhile
Yes, mine is working again as well. Both Chromecasts (gen 2 and gen 3). No app update needed.

Re: Casting from Ignite TV app

SpeedyC
I'm a reliable contributor

Hi.

 

When casting from the Rogers Ignite app to a TV, is it possible to change the Closed Captioning settings?

e.g. larger font, positioning on the screen etc.?

Re: Casting from Ignite TV app

Greetings @SpeedyC!

 

I took some time to test this out and the only settings related to Close Captioning available while casting is On/Off. There is also an option for language audio.

 

Hope that helps!

 

Regards,

RogersCorey

Re: Casting from Ignite TV app

SpeedyC
I'm a reliable contributor

Hi.

 

When I tried Chromecasting last night, I got the following message on the iPad:

We're expanding our casting capabilities everyday but right now, we are unable to cast this video.

 

thumbnail.jpg

 

On the TV, it says:

Something went wrong
Please try again
TVAPP-00115

 

Apparently many users have called rogers on this ... has anyone here been affected?

Re: Casting from Ignite TV app

ChristianK
I've been here awhile
Same issue and error message started yesterday for me. Tried my phone and laptop and both give the TVAPP-00115 error

Re: Casting from Ignite TV app

pj93
I've been here awhile
Yes same issue here with error message. Started yesterday for us.

Re: Casting from Ignite TV app

RogersYasmine
Moderator
Moderator

Hello Community! 🙂

 

Thanks to everyone for reporting this issue and for your patience. I'm happy to let you know that the recent casting issue should now be resolved. 

 

Kind regards,

RogersYasmine

 

 

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