Casting from Ignite TV app

[Klf]

I just got Roger's Ignite TV and internet and installed the Ignite TV app on my Galaxy S9. I can watch a program on my phone but I can't see any options for casting to a TV or Chromecast device. Is this not possible?

*Added Labels*

[Mcskuce]

Any news on the fix???

[seanlee2]

It has started working for us again

[ChristianK]

Yes, mine is working again as well. Both Chromecasts (gen 2 and gen 3). No app update needed.

[SpeedyC]

Hi.

When casting from the Rogers Ignite app to a TV, is it possible to change the Closed Captioning settings?

e.g. larger font, positioning on the screen etc.?

[RogersCorey]

Greetings @SpeedyC!

I took some time to test this out and the only settings related to Close Captioning available while casting is On/Off. There is also an option for language audio.

Hope that helps!

Regards,

RogersCorey

[SpeedyC]

Hi.

When I tried Chromecasting last night, I got the following message on the iPad:

We're expanding our casting capabilities everyday but right now, we are unable to cast this video.

On the TV, it says:

Something went wrong
Please try again
TVAPP-00115

Apparently many users have called rogers on this ... has anyone here been affected?

[ChristianK]

Same issue and error message started yesterday for me. Tried my phone and laptop and both give the TVAPP-00115 error

[pj93]

Yes same issue here with error message. Started yesterday for us.

[RogersYasmine]

Hello Community! 🙂

Thanks to everyone for reporting this issue and for your patience. I'm happy to let you know that the recent casting issue should now be resolved. 

Kind regards,

RogersYasmine