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Knowledge Base Articles

Turn On Parental Controls with Rogers Xfinity (app)

You can use Rogers Xfinity (app) to apply easy Parental Controls to devices connected to your Rogers Xfinity Internet WiFi network. This helps reduce the risk of kids accessing inappropriate content while online at home.   Rogers Xfinity (app) is...

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Set Up Profiles to Manage Devices with Rogers Xfinity (app)

You can use Rogers Xfinity (app) to set up personalized profiles for family members, guests or activities. Once created, these profiles let you easily pause access, turn on Parental Controls or Downtime Schedules, set up Active Time Limits and mo...

Access the Rogers Xfinity (app)

Setting up your Rogers Xfinity Gateway for the first time or want to manage your home network?  Learn how to easily access Rogers Xfinity (app) available to all Rogers Xfinity Gateway customers. Not sure if this is your modem? Check under “Internet...

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Use Port Forwarding with Rogers Xfinity App

Use Rogers Xfinity app to set up port forwarding to enable applications like video games, video conferencing and more.   Rogers Xfinity app is available exclusively for Rogers Internet customers with the Rogers Xfinity Gateway modem. Not sure if ...

Troubleshooting Rogers Xfinity WiFi Boost Pods

My pods appear online but I’m still having WiFi issues.   Try troubleshooting the issue with these steps: Test your WiFi connections using the Rogers Xfinity (app).Only use pods indoors.The ideal spot for your pod is halfway between your gatew...

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