slow speed

[david2003]

i need some help have been geting vary slow speed 2.5mbps i have tried everything to fix it and its still the same 

here is my downstream 

Upstream

Channel Bonding ValueChannel ID

1

2

3

4

Lock Status

Locked

Locked

Locked

Locked

Frequency

18 MHz

23 MHz

30 MHz

36 MHz

Symbol Rate

2560

5120

5120

5120

Power Level

38.5 dBmV

40.0 dBmV

41.5 dBmV

41.5 dBmV

Modulation

QAM

QAM

QAM

QAM

Channel Type

TDMA_AND_ATDMA

ATDMA

ATDMA

ATDMA

Channel IDLock StatusFrequencySNRPower LevelModulation

16

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

33

34

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

651 MHz

555 MHz

561 MHz

567 MHz

573 MHz

579 MHz

585 MHz

591 MHz

597 MHz

603 MHz

609 MHz

615 MHz

621 MHz

633 MHz

639 MHz

645 MHz

350000000

723000000

39.1 dB

39.5 dB

39.9 dB

39.9 dB

40.1 dB

39.9 dB

39.8 dB

39.5 dB

39.9 dB

40.0 dB

40.1 dB

40.0 dB

39.9 dB

39.5 dB

39.4 dB

39.4 dB

41.1 dB

38.9 dB

-1.5 dBmV

0.8 dBmV

0.2 dBmV

0.3 dBmV

0.4 dBmV

0.3 dBmV

0.3 dBmV

0.1 dBmV

0.0 dBmV

0.1 dBmV

0.2 dBmV

0.5 dBmV

-1.0 dBmV

-1.4 dBmV

-1.5 dBmV

-1.4 dBmV

1.8 dBmV

-1.1 dBmV

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

256 QAM

OFDM

OFDM

***Added Labels***

[RogersMoin]

Hello, @david2003.

We welcome you to our Community!

Thank you for posting your concern about the slow speed. The speed dropping to that low can be problematic. We appreciate you trying to troubleshoot the issue.

We can run diagnostics on your connection to better understand the problem. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

We look forward to hearing from you.

Cheers,

RogersMoin