iPhone 14 Cannot stay connected to 5ghz wifi band

[Klempford]

My iPhone continues to drop 5ghz band. I’ve reset iPhone network settings but hasn’t helped. Sounds like there are some issues with iOS 16 update but I’m now on the most recent 17. We have several other iPhone devices that aren’t having issues. Any suggestions?

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[RogersZia]

Hi @Klempford,

This is pretty odd, we haven't heard much about customers having this issue. May I know what model of the iPhone are you currently using? How do you determine the device isn't connecting to the 5GHz specifically? Band steering automatically connects your devices to the best available WiFi frequency in your home.

Are you experiencing WIFI issues with this phone outside of your home too?

Please keep us posted!

RogersZia