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iPad Cannot connect to Internet

CaledonKen
I've been here awhile

Suddenly all iPads cannot connect to Internet. Was on Internet watch TV and it just disconnected. 

 

Restarted router, (powered off, wait two minutes, powered on). no change. Reset Network settings on iPad, no change. Tried using iPad through iPhone hotspot same results. 

 

Using iOSiPad 15.4. Have two iPhones using 15.4 and they connect fine. 

 

Located in GTA. 

 

 

***Edited Labels***

4 REPLIES 4

Re: iPad Cannot connect to Internet

CaledonKen
I've been here awhile

and as I searched the internet for a solution on my computer they all came back online. Apple or Rogers issue? 

 

 

Re: iPad Cannot connect to Internet

Pauly
Resident Expert
Resident Expert

That is definitely strange that it is affecting Apple iPad devices only, it seems to be an apple specific issue then?  in that case chalk it up to some glitch that fixed itself and went away. no need to worry since your connected now rite? just be thankful it finally worked

Re: iPad Cannot connect to Internet

briansu2002
I'm here a lot

My Huawei pad bought from Rogers can't connect Rogers internet since 1 year ago. Rogers should refund me $500 for it.

Re: iPad Cannot connect to Internet

Good day @briansu2002,

 

Thanks for bringing this up to our attention.

 

We unfortunately cannot provide compensation or reimbursement if we've never been aware your tsablet was defective.

 

However, we most definitely want to help you!

 

Can you elaborate on the nature of the issue you're experiencing as well as the troubleshooting steps you've gone through since noticing the problem?

 

Looking forward to your reply!

 

RogersMaude

 

 

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