Daily latency issues

[Markham1]

Hello all, I posted about a year ago about constant latency issues and it appears to be back. Again!

Last time I posted, there was a "network enhancement" in my neighbourhood, but now I'm not sure what's happening again. It appears to be throughout the day as well. Doesn't make meetings fun, for sure. I have done the ping tests, traceroute, and have posted my signal levels just in case. Any insight would be really appreciated.

Ping Tests

Sept 16 and Sept 18

Traceroute

Signals

Downstream	Channel Bonding Value
18	7	8	9	2	3	4	5	6	10	11	12	13	14	15	16	17	1	19	20	21	22	23	24	25	26	27	28	29	30	31	32	0	0	33	34
Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked			Locked	Locked
663000000	591000000	597000000	603000000	849000000	855000000	861000000	579000000	585000000	609000000	615000000	621000000	633000000	639000000	645000000	651000000	657000000	627000000	669000000	675000000	681000000	687000000	693000000	699000000	705000000	711000000	717000000	723000000	825000000	831000000	837000000	843000000			352800000	922800000
38.605377	37.355988	37.636276	37.355988	37.355988	37.636276	37.355988	37.355988	37.636276	37.636276	37.636276	37.636276	38.983261	38.605377	38.605377	38.983261	38.983261	38.605377	38.983261	38.605377	38.605377	38.605377	38.983261	38.983261	38.605377	38.605377	37.636276	37.636276	37.355988	37.636276	37.636276	37.355988			41.05 dB	38.04 dB
-4.500000	-5.500000	-5.400002	-5.400002	-6.700001	-6.599998	-6.500000	-5.799999	-5.900002	-5.500000	-5.000000	-4.700001	-4.400002	-4.599998	-4.299999	-4.099998	-4.200001	-4.299999	-4.400002	-4.400002	-4.099998	-4.500000	-4.599998	-4.700001	-4.799999	-4.799999	-5.500000	-5.599998	-6.799999	-6.599998	-6.700001	-6.700001			-0.700001 dBmV	-6.000000 dBmV
QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256	QAM256			OFDM	OFDM

Upstream	Channel Bonding Value
2	4	3	1	10
Locked	Locked	Locked	Locked	Locked
25900000	38700000	32300000	21100000	45700000-84950000
5120 KSym/sec	5120 KSym/sec	5120 KSym/sec	2560 KSym/sec	0 KSym/sec
37.770599	38.770599	38.270599	33.760300	48.891663
64QAM	64QAM	64QAM	64QAM	OFDMA
US_TYPE_ATDMA	US_TYPE_ATDMA	US_TYPE_ATDMA	US_TYPE_TDMA_ATDMA	US_TYPE_OFDMA

CM Error Codewords
18	7	8	9	2	3	4	5	6	10	11	12	13	14	15	16	17	1	19	20	21	22	23	24	25	26	27	28	29	30	31	32	0	0
3432882676	3430151345	3430160672	3430168706	3430174142	3430178609	3430178736	3430182445	3430155441	3430187841	3430192169	3430196456	3430202031	3430197324	3430206891	3430165485	3430211377	3430211923	3430216433	3430220986	3430239207	3430243755	3430225404	3430252865	3430257431	3430261939	3430230171	3430266876	3430248380	3430267003	3430234751	3430271596	0	0
347	311	150	1195	290	435	138	1201	372	350	104	784	9	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
0	0	0	0	0	0	0	0	0	0	0	0	32	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0

***Edited Labels***

[RogersJermaine]

Hello @Markham1,

Thank you for reaching back out to us here with an update, and we appreciate the troubleshooting steps that you have completed so far. If the issue you had before has returned, we can certainly take a further look into this for you.

Please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.

Regards,
RogersJermaine