12-17-2022 09:38 AM - last edited on 12-17-2022 09:43 AM by RogersYasmine
I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers Validation
We're sorry, we are unable to validate your security answers at this time. Please try again later."
**Labels Added**
12-18-2022 09:23 AM
Greetings @kic!
If you're having difficulties resetting your email password, we can help!
Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.
Regards,
RogersCorey
01-03-2023 06:59 PM
It would be difficult to send a message to you Cory when we are locked out of our email. Please provide an alternative solution.
thanks
Thanks
01-03-2023 07:13 PM
I have sent you a PM.
Please let me know I can be assisted or other ways I can connect with someone. I have been on hold for over 2 hours on the phone.
Thanks in advance!