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Outage/Disconnected?

Pguy
I plan to stick around

Rogers is out - I believe there's an outage but I can't find any info on it.

No idea what to do but using up my mobile data - I doubt Rogers will reimburse me for that?

Will I get a discount on the next bill?

Have you looked into switching to Bell? I'm wondering if they have a comparable price package. I'm tired of all the outages and disconnections although this is the first one in a while.

Still, can count on it as quite common and frequent.

 

*** Edited Labels ***

1 REPLY 1

Re: Outage/Disconnected?

RogersTony
Moderator
Moderator

Hello, @Pguy

 

Thank you for posting your concern to the community.

 

We know how disruptive service interruptions can be. You check on the status of your internet connection 24/7 by visiting Rogers.com/outage.

 

We will also post details on major service interruptions here in the Community Forums on our Service Interruptions Board.

 

If you are still experiencing connectivity issues please send a private message to @CommunityHelps so we can investigate it for you. Not familiar with our private messaging system? No worries, click here.

 

RogersTony

 

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