Modem Replacement

[W1NK]

Looking to get a modem replacement without sitting on hold for hours.
I have 1.5GB internet but only a gen 1 modem.
How can I get a gen 2 or even better a gen 3 modem?

***Edited Labels***

[RogersJermaine]

Hi @W1NK,

Thank you for your post here on the Rogers Community Forums. Since you last posted, were you able to get in touch with our support team to take action on your request? I understand that long wait times on the phone can be a bit frustrating, and I certainly appreciate your patience. If you still need assistance with getting the modem replaced, please feel free to try any of our other support avenues, such as live chat or social media support. You can find all the options on our page here.

I hope this information helps!

RogersJermaine