02-12-2024 07:17 PM - last edited on 02-12-2024 08:22 PM by RogersZia
Just got a Roger’s door hanger in Nepean (Ottawa), Ontario with a “work begins soon on the Roger’s fibre powered network.” I’m in a townhouse Condo with no municipal grass for Roger’s to run lines through. Does this mean Roger’s is running FTTH through the existing conduit that runs their coax cables? Or are they just upgrading their nodes? What is the timeline usually for these things? Can anyone provide some context to an otherwise generic door hanger?
***Edited Labels***
02-12-2024 07:36 PM
This is the Door Hanger notice i got.
02-12-2024 07:40 PM
@KingofRome Usually, a door hanger is left either to notify you of downtime or of (potentially disruptive) work that needs to be done on your property. Either way, there is work scheduled, so Rogers should be able to tell you exactly what will be happening. Send a private message to @CommunityHelps and ask them to check the construction schedule for your area.
Hopefully, good things will be coming your way!
02-12-2024 09:34 PM
@KingofRome wrote:
This is the Door Hanger notice i got.
The "844-760-3908" phone number is also used for FTTH-related inquires or to provide consent for on-site work. (See the FTTH FAQ). However, that may just be the contact number for Rogers' construction project office.
Your door hanger says that Rogers is "planning to double our current capacity in your neighbourhood". To me, it looks like Rogers is planning to upgrade your fibre node and/or perform a node split, not upgrade your area to FTTH.
02-12-2024 09:40 PM
Any way to tell from my current stats what’s more likely? Is a node split similar to a mid split? Am I on an analog fibre node or the new DAA / R-PHY node?
Downstream | Channel Bonding Value | |||||||||||||||||||||||||||||||||
7 | 1 | 2 | 3 | 4 | 5 | 6 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 34 | 33 | 34 |
Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
609 MHz | 279 MHz | 579 MHz | 585 MHz | 591 MHz | 597 MHz | 603 MHz | 615 MHz | 621 MHz | 633 MHz | 639 MHz | 645 MHz | 651 MHz | 657 MHz | 663 MHz | 669 MHz | 675 MHz | 681 MHz | 687 MHz | 693 MHz | 699 MHz | 705 MHz | 711 MHz | 717 MHz | 723 MHz | 825 MHz | 831 MHz | 837 MHz | 843 MHz | 849 MHz | 855 MHz | 861 MHz | 216 MHz | 350000000 | 216000000 |
43.1 dB | 43.0 dB | 43.4 dB | 42.8 dB | 42.7 dB | 43.0 dB | 43.3 dB | 42.3 dB | 42.5 dB | 43.1 dB | 43.0 dB | 42.6 dB | 42.3 dB | 42.5 dB | 42.9 dB | 43.0 dB | 41.7 dB | 42.4 dB | 42.3 dB | 42.9 dB | 43.2 dB | 43.0 dB | 42.3 dB | 42.3 dB | 42.4 dB | 43.4 dB | 43.2 dB | 43.0 dB | 43.2 dB | 43.1 dB | 42.9 dB | 42.7 dB | 43.1 dB | 42.6 dB | 43.0 dB |
4.8 dBmV | 3.5 dBmV | 4.8 dBmV | 4.2 dBmV | 4.2 dBmV | 4.6 dBmV | 5.1 dBmV | 4.3 dBmV | 4.0 dBmV | 4.8 dBmV | 4.8 dBmV | 4.4 dBmV | 4.1 dBmV | 4.5 dBmV | 4.9 dBmV | 4.9 dBmV | 4.3 dBmV | 3.9 dBmV | 4.0 dBmV | 4.8 dBmV | 5.2 dBmV | 5.0 dBmV | 4.1 dBmV | 4.6 dBmV | 4.9 dBmV | 7.2 dBmV | 7.0 dBmV | 6.8 dBmV | 6.8 dBmV | 6.7 dBmV | 6.3 dBmV | 5.4 dBmV | 4.0 dBmV | 3.4 dBmV | 4.0 dBmV |
256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | OFDM | OFDM | OFDM |
Upstream | Channel Bonding Value | ||
1 | 2 | 3 | 4 |
Locked | Locked | Locked | Locked |
21 MHz | 25 MHz | 32 MHz | 38 MHz |
2560 | 5120 | 5120 | 5120 |
44.3 dBmV | 45.5 dBmV | 46.5 dBmV | 46.3 dBmV |
QAM | QAM | QAM | QAM |
TDMA_AND_ATDMA | ATDMA | ATDMA | ATDMA |
CM Error Codewords | |||||||||||||||||||||||||||||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 |
657291917 | |||||||||||||||||||||||||||||||||
0 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 2 | 2 | 1 | 2 | 7 | 2 | 1 | 1 | 2 | 3 | 1 | 1 | 1 | 2 | 1 | 2 | 1 | 1 | 2 | 1 | 2 | |||
0 | 0 | 0 |
02-12-2024 10:13 PM
@KingofRome I would guess that you are still on an old analog fibre node. Your power levels and SNR look good. However, with a new DAA/R-PHY node, I would expect to see a fifth upstream OFDMA channel provisioned (even if it is not yet in use) in addition to the four QAM channels that you currently have.
02-13-2024 01:21 AM
@KingofRome wrote:
Is a node split similar to a mid split?
No, they are two different things.
There are actually different kinds of "node splits" that can be done but when a node is at or beyond its capacity, you need to do a physical node split. That involves installing a new node, and then shedding/redistributing load by moving a portion of homes served by the existing node to the new node.
Moving to "mid split" involves allocating more spectrum for upstream traffic. Since neighbourhood cable plants supported bidirectional traffic, upstream channels used the 5-42 MHz frequency range. With mid-split, you allocate frequencies between 5-85 MHz for upstream traffic and frequencies above 108 MHz for downstream traffic. Sounds simple enough but it actually involves quite a bit of effort to swap out amplifiers and other legacy equipment to support this change, and to then do this across hundreds/thousands of neighbourhoods.
03-01-2024 03:18 PM
It's the last day that Rogers was scheduled to do work, and it looks like they finished their job. All week my uncorrectables were horrible, in the 10k plus range. But as of now, as far as i can tell though nothing has changed with our internet. Still don't have the OFDMA channel on upload for example. Was it maybe just a node split if it took all week? but even so i would have expected them to do a mid-split or node upgrade? how would i know? Stats below:
Downstream | Channel Bonding Value | |||||||||||||||||||||||||||||||||
16 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 34 | 33 | 34 |
Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
669 MHz | 279 MHz | 579 MHz | 585 MHz | 591 MHz | 597 MHz | 603 MHz | 609 MHz | 615 MHz | 621 MHz | 633 MHz | 639 MHz | 645 MHz | 651 MHz | 657 MHz | 663 MHz | 675 MHz | 681 MHz | 687 MHz | 693 MHz | 699 MHz | 705 MHz | 711 MHz | 717 MHz | 723 MHz | 825 MHz | 831 MHz | 837 MHz | 843 MHz | 849 MHz | 855 MHz | 861 MHz | 216 MHz | 350000000 | 216000000 |
42.8 dB | 43.0 dB | 43.3 dB | 42.9 dB | 42.7 dB | 43.1 dB | 43.3 dB | 43.3 dB | 42.2 dB | 42.3 dB | 43.0 dB | 42.9 dB | 42.5 dB | 42.1 dB | 42.2 dB | 42.5 dB | 41.4 dB | 42.2 dB | 42.1 dB | 42.7 dB | 42.9 dB | 42.6 dB | 41.9 dB | 42.0 dB | 42.1 dB | 43.1 dB | 42.8 dB | 42.6 dB | 42.7 dB | 42.8 dB | 42.7 dB | 42.2 dB | 43.1 dB | 42.8 dB | 43.1 dB |
2.4 dBmV | 1.9 dBmV | 2.8 dBmV | 2.3 dBmV | 2.2 dBmV | 2.8 dBmV | 3.1 dBmV | 2.8 dBmV | 2.2 dBmV | 1.9 dBmV | 2.5 dBmV | 2.6 dBmV | 2.0 dBmV | 1.6 dBmV | 1.7 dBmV | 2.3 dBmV | 1.9 dBmV | 1.3 dBmV | 1.5 dBmV | 2.2 dBmV | 2.7 dBmV | 2.5 dBmV | 1.7 dBmV | 2.1 dBmV | 2.5 dBmV | 4.4 dBmV | 4.1 dBmV | 3.7 dBmV | 3.8 dBmV | 3.8 dBmV | 3.5 dBmV | 2.8 dBmV | 2.3 dBmV | 2.1 dBmV | 2.3 dBmV |
256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | OFDM | OFDM | OFDM |
Upstream | Channel Bonding Value | ||
1 | 2 | 3 | 4 |
Locked | Locked | Locked | Locked |
21 MHz | 25 MHz | 32 MHz | 38 MHz |
2560 | 5120 | 5120 | 5120 |
45.3 dBmV | 46.5 dBmV | 48.3 dBmV | 48.3 dBmV |
QAM | QAM | QAM | QAM |
TDMA_AND_ATDMA | ATDMA | ATDMA | ATDMA |
CM Error Codewords | |||||||||||||||||||||||||||||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 |
8327394 | 19071748 | 19076696 | 19080623 | 19086722 | 19092577 | 19097778 | 19103475 | 19108635 | 19114031 | 19118720 | 19123959 | 19129460 | 19134603 | 19139742 | 19144042 | 19150113 | 19155099 | 19159991 | 19165293 | 19169605 | 19174543 | 19179216 | 19183587 | 19188774 | 19194186 | 19198887 | 19204084 | 19209810 | 19211070 | 19214525 | 19217016 | 9870970 | 8327394 |
2639958 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 7387526 | 2639958 |
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
03-04-2024 11:00 AM
@KingofRome Can you say anything about what the crews were doing while they were working on your street? It's possible that they could have finished construction of a new node but still need to test for stability before performing the actual cut-over.
03-07-2024 10:45 AM
That makes sense. When they were here last week, it was 3 trucks from "Dependable HomeTech" doing the work. Did see them inspecting the node hanging off the power lines, but couldn't tell what else they were doing as i wasn't home most of the week. I did just got another message saying there may be service interruptions for upgrades tomorrow (March 8th 2024). So maybe everything was installed last week and only now they are cutting over tomorrow as you suggest? Will check again on Saturday if anything changes with the stats.
03-07-2024 12:01 PM
@KingofRome When Rogers upgraded the node in my area last year, crews installed the new equipment and got everything pre-staged, then completed the cut-over overnight at 2AM a few days later. My service was out for about two hours during this time.
03-09-2024 03:25 PM - edited 03-09-2024 03:27 PM
Just as an update. Reset the modem and as of today March 9, 2024, nothing has changed with the network status. No mid split as my max upload channel is still 38mhz. No OFDMA upload channel. Don’t know how to determine if a node split happened. But even if it did, I’d expect them to upgrade the nodes there to the new versions with OFMDA. So as of now it looks like maintenance hasn’t done anything to fix or upgrade our poor upload speeds. Actually had a Senior Roger’s tech out Thursday here and he said even at the tap max he got was 24mbps upload. So clearly a problem with the rogers network. And no idea what maintenance is doing other than sending spurious messages about possible downtime and work happening on the network.