Ignite 150u - Slow speeds.

[myan27]

My Rogers Ignite 150 Internet speed is extremely slow for the past month. I went to the store to replace the Gigabit modem and now I do not even have 5G wifi available. This is causing difficulties for me since I've been working from home since the pandemic and am having troubles at times uploading/downloading files.

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[stepy2015]

By default I believe it combines the 2.4  and 5 Ghz networks you can login to the modem to change this behaviour 

Do you have the white modem or the new black ignite modem?

[myan27]

I have the white modem

[stepy2015]

Follow these instructions 
https://www.rogers.com/customer/support/article/turn-on-band-steering-coda-4582-modem