Hi Everyone,
I subscribed to the 1.5Gb package around the new year and was receiving close to 900Mb when wired directly. This made sense since my devices only support 1000mb and I was using cat5e or cat6 cables. However, when running simultaneous speed tests they were able to combine to achieve the 1.5Gb.
However, after moving in the summer to Toronto, the highest I've seen is 700Mb and it is more typically around 500Mb. There is quite a bit of congestion in the wireless channels but these are the speeds I'm seeing when connected directly to the modem. This seems a bit strange since the condo townhouses are wired for fiber.
The initial tech who did the setup said that it should clear after the profile gets adopted but never did. A subsequent tech came out and added some attenuators but the speeds haven't improved at all. I suspect there is congestion in the connection to the condos in general.
Appreciate any thoughts on the best way to resolve the slow speeds.
Modem stats below.
| Channel ID | 17 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 |
| Lock Status | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
| Frequency | 657 MHz | 279 MHz | 849 MHz | 855 MHz | 861 MHz | 579 MHz | 585 MHz | 591 MHz | 597 MHz | 603 MHz | 609 MHz | 615 MHz | 621 MHz | 633 MHz | 639 MHz | 645 MHz | 651 MHz | 663 MHz | 669 MHz | 675 MHz | 681 MHz | 687 MHz | 693 MHz | 699 MHz | 705 MHz | 711 MHz | 717 MHz | 723 MHz | 825 MHz | 831 MHz | 837 MHz | 843 MHz | 3.5E+08 |
| SNR | 37.4 dB | 36.3 dB | 37.5 dB | 37.4 dB | 37.6 dB | 37.4 dB | 37.5 dB | 37.3 dB | 37.3 dB | 37.3 dB | 37.4 dB | 37.4 dB | 37.4 dB | 37.4 dB | 37.4 dB | 37.4 dB | 37.5 dB | 37.3 dB | 37.2 dB | 37.4 dB | 37.6 dB | 37.6 dB | 37.6 dB | 38.0 dB | 37.6 dB | 37.6 dB | 37.7 dB | 37.7 dB | 37.5 dB | 37.5 dB | 37.7 dB | 37.5 dB | 36.1 dB |
| Power Level | -1.6 dBmV | -2.7 dBmV | -1.6 dBmV | -2.2 dBmV | -2.4 dBmV | -2.3 dBmV | -2.3 dBmV | -2.6 dBmV | -2.6 dBmV | -2.8 dBmV | -2.5 dBmV | -2.3 dBmV | -1.9 dBmV | -1.8 dBmV | -2.0 dBmV | -1.6 dBmV | -1.5 dBmV | -2.0 dBmV | -2.4 dBmV | -2.3 dBmV | -2.0 dBmV | -2.0 dBmV | -1.9 dBmV | -1.7 dBmV | -2.2 dBmV | -2.2 dBmV | -1.7 dBmV | -1.6 dBmV | 0.7 dBmV | 0.6 dBmV | 0.8 dBmV | -1.1 dBmV | -3.3 dBmV |
| Modulation | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | 256 QAM | OFDM |
| Channel ID | 1 | 2 | 3 | 4 |
| Lock Status | Locked | Locked | Locked | Locked |
| Frequency | 13 MHz | 23 MHz | 30 MHz | 36 MHz |
| Symbol Rate | 5120 | 5120 | 5120 | 5120 |
| Power Level | 42.5 dBmV | 44.0 dBmV | 44.5 dBmV | 45.3 dBmV |
| Modulation | QAM | QAM | QAM | QAM |
| Channel Type | ATDMA | ATDMA | ATDMA | ATDMA |
