Constant "Site Can't Be Reached" errors only while on Rogers' network

[luvsql]

I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers.  

All of the Microsoft websites I use for work (https://www.office.microsoft.com..., https://forms.office.com...., documentcloud.adobe.com..., and so on and so on) I get Site Can't be reached.  I have to refresh a few times and then they work.  My apps that connect to O365 constantly show errors and timeouts.

If I take my same laptop and simply disconnect from Rogers wifi, and connect to my mobile hotspot of my Bell cellphone, never, ever do I get these errors.  Not once.

If I take my same laptop to work, never, ever do I get these errors.

Every single time I work from home since the last 10 days, constant problems and ONLY on Rogers.  

I contacted Rogers support and after 2 days, no one has looked into the issue and they keep telling me they'll look into it.  

I can't keep using my cellphone just to work.  

**Labels Added**

[RogersYasmine]

Hello @msadhs14 ,

Thanks for trying to troubleshoot this issue. I'm sorry to hear that nothing seems to have worked. It is odd that certain websites have been blocked, despite you disabling the Ignite advanced security options. Did you also check the security settings on your device itself to be sure there aren't any blocks added there by mistake?

You can certainly try resetting your modem to see if that helps, but if not and the issue persists, feel free to send us a PM @CommunityHelps and we'll be more than happy to troubleshoot this further with you. 

For more information on how our Private Messaging system works, please check out our blog.

Thanks!

RogersYasmine