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1Gbps internet. Since maintenance in neighbourhood getting less than half!

Flukester
I've been here awhile

Rogers did some maintenance in my area and in the end they moved me to a different segment and at the same time they've killed my internet connection I'm paying for 1Gbps internet and I'm getting 400Mbps on average. I've tested many times on many different speed test sites and no matter what I do not get the speed that I had before Rogers did maintenance in my neighborhood. I'd like it fixed and I'd like my speed restored back thank you. I am very in tune with my network performance it did not take long to notice.

 

I posted on Reddit was told to post here.

 

***EDITED LABELS***

3 REPLIES 3

Re: 1Gbps internet. Since maintenance in neighbourhood getting less than half!

Flukester
I've been here awhile

First Reddit, told to post here, to be ignored. Just another distraction. Awesome customer service.

Re: 1Gbps internet. Since maintenance in neighbourhood getting less than half!

Flukester
I've been here awhile

rogers1gbps.jpg

Re: 1Gbps internet. Since maintenance in neighbourhood getting less than half!

RogersCorey
Moderator
Moderator

Greetings @Flukester!

 

We aren't ignoring you. In these forums we try to give time for our Community members to participate in new threads before we step in. 

 

We'd be happy to take a closer and investigate this further for you! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

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