Ignite TV™
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Ignite TV cutting out

Postal Code N0B 2P0. TV has been cutting out or freezing for about 4 days now. Sound has also cut out when we finally do get a picture. Trying to watch the Brier but picture keeps cutting out. Very frustrating.   ***Edited Labels***

ML58 by I've been here awhile
  • 1857 Views
  • 2 replies
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Recent outage

Still having problems with Ignite. Cannot get some channels and internet cuts out     ***Added Labels***

BAW55 by I've been around
  • 1208 Views
  • 1 replies
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Services restored

Got my services restored around 1 am today, everything seems to be working well, except live tv.  It is very slow, taking about 20-30 seconds in between channel changes, partial freezing at times.  *** Edited Labels ***

jjjjy7 by I'm a reliable contributor
  • 3321 Views
  • 13 replies
  • 2 likes

Disney+ purchased through Apple

Does Disney + only work if you purchase your subscription from Rogers? Or Direct from Disney?About a year ago I purchased a Disney + subscription through Apple. A few months later Rogers added The Disney + app to its ignite Home Screen. This was very...

lll5 by I've been around
  • 632 Views
  • 1 replies
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ignite wifi hub physical cable cut out

we live in a townhouse where physical cable had to be brought outside and hung. recently I noticed it's gone and I'm not sure if it's due to outage or the cable being cut. wifi hub is kept flashing green1. we paid over 200 for the labor. do I need to...

jj890115 by I've been around
  • 473 Views
  • 1 replies
  • 0 likes

Ignite TV starts playback long after I press Record

Hi guys, For example, I press Record at 10:00. When I go back to watch the recording, it doesnt start at 10:00 - it starts at about 25 seconds later. So the first 25 seconds of the show is missing. Is there anything I can do to fix this? Many thanks....

Jorg by I'm here a lot
  • 921 Views
  • 3 replies
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Resolved! Xi6 Ignite TV Box Always Booting Up When Powered On

Hi, Just got my new Ignite Internet / TV system, and almost everything is working fine. However, I can't figure out why my Xi6 box always goes through the full boot up cycle when I power it on. I have paired the remote with my TV and receiver. When I...

pp171 by I plan to stick around
  • 2541 Views
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REV TV Free Preview

I see that REV TV is on Rogers IgniteTV Channel 540.  I believe this is on Free Preview to the end of July, however, I'm not certain about the date. https://revtv.ca/about/press-releases/rev-tv-goes-nationwide-with-free-channel-preview-all-july Inter...

57 by Resident Expert
  • 2305 Views
  • 1 replies
  • 1 likes

Resolved! Add channel temporarily

With Ignite TV, can I add a channel (or group of channels) to watch/record and event and afterwards cancel? Would the additional charge be prorated for a day?       ***Added Labels***

OLDYELLR by I'm a senior advisor
  • 2969 Views
  • 8 replies
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How do you like Ignite TV compared to Digital Cable?

First of all, I'm not an Ignite customer.  In fact, I cancelled Rogers digital cable when I went to an IPTV package from my ISP using fibre that was installed in my area last summer.   My transition was more of a surprise than for most of you moving ...

OLDYELLR by I'm a senior advisor
  • 55465 Views
  • 125 replies
  • 0 likes

Power On Soundbar with XR15 Remote

Is it possible to power on your soundbar with the XR15 Rogers Ignite Remote? My remote is paired and the volume & mute buttons work, yet I can't find a way to power it on.   ***Added labels***

Wadge by I've been here awhile
  • 6962 Views
  • 5 replies
  • 1 likes

Remote from upstairs box turns on my living room box

Hello,I am finding my living room ignite tv on in the middle of the night or in the morning after I’ve shut it off. Realized that when I turned on my bedroom tv it turned on the box and tv downstairs. How do I stop this it’s so annoying to have to go...

Josie4 by I've been here awhile
  • 3781 Views
  • 11 replies
  • 0 likes

Flex Channel swapping when you have pre set records

Can someone explain what happens to pre set program records on a flex channel when you decide to switch to a new flex channel Does the switch delete the preset records? If not then do I get billed for more that EXTRA flex channel? What about pre reco...

rwasley by I've been around
  • 967 Views
  • 2 replies
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Three New Ignite TV boxes - Just Delivered - None power up.

I received my three Ignite TV set-top boxes yesterday - opened up the boxes and plugged in everything as per the instructions. None of the boxes show a white light on top (which is supposed to happen). TV screen remains blank - even after a few hours...

miketk by I'm here a lot
  • 3498 Views
  • 10 replies
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I'm at my wits end...missing channels

So I am going on three weeks and many tickets entered, but I continue to have problems with missing many channels on my Ignite TV.  In fact,many of the missing channels are the only channels that I actually watch.  All the Sportsnets, TSNs, all Canad...

Cbernard by I've been here awhile
  • 631 Views
  • 0 replies
  • 1 likes

Ignite Internet Offline Modem

Good Morning!I woke up to no internet signal on my Google home. At first I reset my Modem. Still nothing. So I reset my Google home. Again nothing.I go into my Ignite WiFi App and it says that my modem is offline. But it's plugged in and the light is...

TheSargeOne by I've been here awhile
  • 1164 Views
  • 2 replies
  • 0 likes