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Resolved! Ignite Remote / Go to live after rewind

Scenario: I’ve rewinded to a show in progress a few minutes. I’ve decided I now want to go the ‘live’ view (what’s actually airing in real time). The Nextbox remotes had a button called “live”. Thanks,       ***Added Labels***

ceeeeeeeee by I've been here awhile
  • 988 Views
  • 2 replies
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Resolved! Re-connecting paired Bluetooth headphones.

I’ve already paired a set of Bluetooth headphones and they work fine. The problem is when I shut the tv off and turn the tv on the next day, the headphones do not automatically connect. I have to go back to audio settings and forget them and pair the...

Mafia-Mom by I've been here awhile
  • 1817 Views
  • 5 replies
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Resolved! Only my 4K channels are working--what happened?

Hi,   I was wondering if someone could help me. I woke up and somehow only my 4k channels work on my Xi6-T box. I can see the guide, the three dots when the picture loads, but ultimately get a XRE-03090 error code on all non-4k channels.   Has anyone...

Adomo25 by I've been here awhile
  • 3175 Views
  • 6 replies
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Resolved! How to Connect STB to new SSID?

I want to change my SSID. Everything is installed and working great, but now I want to change my SSID.  Is there a way to tell the TV boxes the new SSID?... do they find it automatically the next time the come out of sleep? Or the next time they are ...

ColdGranite by I'm a senior contributor
  • 19814 Views
  • 37 replies
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Resolved! Ignite TV Box Set-Up Settings

I got 1 receiver with my package yesterday, was supposed to be 2. The second one will be here next week. My question is, if I unplug the receiver and hook it up to the tv in my bedroom, when I hook it back up to the tv in the living room, will I have...

warped77 by I plan to stick around
  • 1278 Views
  • 1 replies
  • 1 likes

Old time shift channels

Hello   I recently upgraded to Ignite and Im looking for the time shift channels. No one at Rogers seem to be able to even tell me which channels they are,   For example I used to record channel 114 at 7:00 pm est for shows that were on at 10:00 pm e...

sbacc by I've been here awhile
  • 3739 Views
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Problems with Ignite Remote

I just got Ignite installed in my home. The Rogers box (TX061AEI) is connected to my Samsung UN50NUthrough a Denon AVR 5750 receiver.   When I try to switch to verbal commands on the Remote, it more often than not will not work, unless it is pointed ...

abcweir by I've been around
  • 12990 Views
  • 35 replies
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Resolved! XR15 voice remote not pairing for voice

I am not able to pair the XR15 voice remote for voice commands to the Ignite TV stb.  The remote works as expected but for voice pairing. The instructions are followed as posted by at the Rogers online support page: Press and hold the Rogers and Info...

WPDK by I've been here awhile
  • 3531 Views
  • 3 replies
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Rogers Ignite TV & Internet constantly disconnecting

Ever since late March our internet has been on the fritz. All wi-fi related activities (cable, TV streaming, internet browsing & gaming) are put to a screeching halt and is forced to reconnect more than several times a day. There are periods where th...

GregSim by I've been here awhile
  • 6925 Views
  • 23 replies
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Resolved! Help with XR15 programming

I've never any luck with anything from Rogers.. Just switched to Ignite and more problems.. yay me... Not that I expected anything different... I should mention that none of the 'auto' programming works and when it troubleshoots connection it spins f...

bigdee2015 by I plan to stick around
  • 1484 Views
  • 3 replies
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Resolved! Disney+ App

hi everyone   Does anyone know if Rogers will have an App to view Disney+, the same way is have a Netflix App?       ***Edited Labels***

TRD2300GT by I've been around
  • 87953 Views
  • 58 replies
  • 6 likes

New Banner causing delays with 3rd Party Apps

I noticed when I go to Youtube, Neftlix, Prime, etc I get a banner on the screen that reads "You're entering a third party app".  This is really annoying because it freezes my screen for 30 seconds.  If I push one of the arrow buttons on the remote w...

jjjjy7 by I'm a reliable contributor
  • 6836 Views
  • 10 replies
  • 0 likes

Resolved! Toober app on ignite tv,

Just a quick question to those who may know more than me. Last week I received my regular email from Rogers discussing the latest things to watch. What caught my eye was the app they recently introduced called Toober, which interested me. I read the ...

Dire by I plan to stick around
  • 1257 Views
  • 2 replies
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Resolved! Unable to Rewind a Scene on Live TV

Why can't I rewind a scene of a tv show on live tv? Blue Sky with Shaw does it and so does Bell Fibe.       ***Edited Labels***

Resolved! Sony Android TV restarts when Powered On using Ignite TV XR15 remote

Hi there, I have ignite TV for 4 months now and this issue only started 3 weeks ago. I have read a few threads and already tried many things; including turning the HDMI-CEC off from both TV box and TV- Ignite TV XR15 remote (HDMI-CEC function OFF)- S...

hyuga9 by I plan to stick around
  • 7516 Views
  • 23 replies
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Poor Ignite TV Box Wi-Fi Signal. Won't Band Steer to a Better Band

After Rogers installation my My Ignite TV Box was on the  5G band and it kept displaying  '"Poor Signal" message. I fixed that by manually putting it on the 2.4G network and it jumped to Excellent.  So even without pods the 2.4G is excellent.    I in...

Resolved! Can Band Steering be Disabled if you are using WiFi Pods?

Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines.   Result was weak signals at the TV and computers not just above the Gate way.   I fixed the TV signal by renaming t...

Rogers Ignite compatibility with TV makes

I just bought a Westinghouse TV.  TV works fine, but it won't work on Rogers Ignite --  no volume.  I've had a visit from technicians to my house. It was worse than the Laurel and Hardy show, they were so deeply incompetent and unprofessional there a...

cdeeble by I've been here awhile
  • 7725 Views
  • 15 replies
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Resolved! Skip Forward Reset

Worst remote ever!!!Used the (exit exit exit 0030) to change the skip fwd on the Page up button.Today it randomly reset back to the five minute jump. And now the above code doesn't work.Any new ideas?     ***Edited Labels***

Funchick76 by I've been here awhile
  • 4575 Views
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ignitetv.rogers.com no longer requires Adobe Flash!

I don't know if Rogers was planning to announce this in a Blog post but the subject line here says it all. Just click on https://ignitetv.rogers.com and sign in.  You can now watch Ignite TV on your computer and Adobe Flash Player is no longer requir...

-G- by Resident Expert
  • 3291 Views
  • 17 replies
  • 2 likes