Rogers Xfinity TV
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Forum Posts

Download & Go shows in app not working

The iOS ignite tv app allows me to download a show. It says it’s downloaded, but when going to play I get Connection Error TVAPP-00351. Some work, some don’t. I’m on my home wifi.   ***Edited Labels***

dmortson by I'm here a lot
  • 2911 Views
  • 5 replies
  • 0 likes

BritBox

I have subscribed to BritBox. Is there anyway I can add it as an entertainment app? At present I have exit from Ignite TV and watch it as an app on the smart TV. If it were includes as one of Ignite TV's entertainment apps them I could search it and ...

Trevor4Now by I've been around
  • 6706 Views
  • 2 replies
  • 0 likes

Unable to pick Flex Channels... This is Nuts!!

New to ignite etc. Way too much work/time/frustration!!!!Can't even find a channel list to pick 20channels or whatever the . I’m to get for $145/mth.Could this be any more of a huge time investment. Rogers dropped the ball with this chaos   *** Edite...

cam007 by I've been around
  • 741 Views
  • 1 replies
  • 0 likes

Trouble with the ignite TV box

My mom is having alot of problem with the ignite box tv and so do i the screen come all black and we cant go no where cant change tv its happen alot lately       ***Edited Labels***

APPS Menu Screen

Is there any way to declutter the APPS selection screen?  Personally I don't think I will ever use more than 3 apps.  Is there any way to only show those apps that a viewer is interested in, similar to the broadcast TV favourites.?       ***Edited La...

brianmsheen by I've been here awhile
  • 708 Views
  • 1 replies
  • 0 likes

Disney Plus Promo Email Not Yet Received

I purchased Ignite TV on September 13th, 2022 (new account setup) and am eligible for the Disney Plus promotion of 6 months free.  My eligibility has been confirmed by the agent who setup the service and the Rogers agents I've talk with.  I have not ...

Leimars by I've been here awhile
  • 1571 Views
  • 4 replies
  • 1 likes

No sound on recordings on app

I watch my recordings (how I watch all my shows) on the app on my IPhone 13 and all of a sudden a few days ago I started having the issue that the audio would stop working a few minutes into the show. I’m getting pretty sick of watching all my shows ...

Resolved! Power On Options

I can't seem to find a solution for my home theatre setup.  I have an older Plasma TV and the ARC only broadcasts stereo.  So I run the Rogers into one source on my Onkyo receiver and my streaming stick to another source and connect the receiver to t...

brianmsheen by I've been here awhile
  • 1630 Views
  • 3 replies
  • 0 likes

Delete a recorded program

I have had Ignite Tv for about a month and wish I had never made the switch from cable.   It is easy to see how to delete a recorded program that I have not yet watched but for a show I have watched the delete icon does not appear.  Help? Is it impos...

Profj by I've been around
  • 1885 Views
  • 2 replies
  • 0 likes

TV Picture and sound pausing

Week ago switched over to Rogers from Bell due to a better deal. I have called in at least 3 times to get help with my TV picture and sound pausing, especially on sports channels and CNN. Last they said it was a community it was a community issue and...

dmeanor by I've been here awhile
  • 716 Views
  • 2 replies
  • 0 likes