Resolved! Ignite Box and OTT Platinum App
Can I install Ott Platinum App on Ignite box? If yes, How? Thanks *** Edited Labels ***
Rogers Xfinity TV
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Forum Posts
LG Smart TV Channel Guide
Hello All, I just bought an LG 75uhd85 4k TV. I have the Ignite TV Service with the Xi6A Modem directly attached to the TV via a 8K (HDMI 2.1) cable. The sound runs through my SONY 7.1 receiver via Optical connection. I've set the video output on th...
Resolved! XR15 remote power on/off options
I've tried to search for a solution, however, I don't see any questions on this issue I am running into. On my Nextbox remote, I had the option of powering the nextbox, tv and receiver separately. This was super convenient as I may not want my recei...
Resolved! Fox 1 Sports
Now if we want this channel we are being charged $7 a month and not even getting the actual channel. It's a bogus makeshift that someone has put together, it has live sports and then reruns. If you go to the actual Fox1 Sports in the USA feed the sc...
Resolved! Can't Access a Few Crave Titles Through Ignite TV STB
This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.Two examples: Girl, and The Wolf of...
Ignite TV Box - “Sorry we are having issues...." error
Can’t get any channels, Netflix, saved programs, NOTHING!!! 3 dots forever them says “Sorry we are having issues, please try the program again. Still having trouble? You may have to try another program” Tried a restart and nothing *Added Labels*
Resolved! Jump to Live TV
Hi. Just got Ignite TV. Can’t figure out how I can quickly jump to live TV after I rewind. Universal remote had a ‘Live’ button but this one does not. Help. Thanks ***Edited Labels***
XR15 Remote Blinks Green Then Red
I am having problems with my Ignite TV remote (XR15). I have 3 STB's and the other two remotes are quite responsive. If I want channel 26 I can press 2 then 6 quickly after end ENTER key and it goes to 26. But on the third remote when I press 2 t...
Ignite TV home phone is not working no dial tone
hi, i have switched to ignite TV... tv and internet are working ok but the home phone is not working, there is no dial tone... have plugged the cordless phone in the phone #1 and reboot the hub accordingly, but the phone is not working and no dial to...
Resolved! New Ignite TV Customer, Green Square of Death
I just got Rogers Ignite TV and Internet 3 days ago. I have 4 TV's, and I have been able to set up my Ignite boxes on all but 1 TV. When I try on this Sony TV (purchased in 2007), I get a square green screen. This is what I have tried so far: Un...
Ignite TV to a Projector
The Ignite boxes do not have separate audio. Is there a way to get audio to my receiver so I can hook up to my projector? *Added Labels*
Resolved! Ignite TV Home Automation API
I think it would be great for Ignite TV to have some sort of an API preferably locally for interacting with the devices. It would be great to be able to control my Ignite TV from my home automation hub (Home Assistant) and have it report back infor...
Resolved! Ignite remote and HDMI-CEC and Anynet+, etc.
Having browsed around (hello 57), I have turned off (Samsung TV) "Anynet+" and (Denon AVR) "HDMI Control". I have set up the Ignite remote (XR15v2) for both the TV and AVR, and everything works fine. However, when I choose to cast some content ("Ch...
Resolved! Limited 4k channels
Will there ever be an increase in 4k channels? Or is limited bandwidth the reason why it can't be increased with today's technology
Resolved! Ignite TV: Restart vs. System Refresh ?
Hi. In the Help screen, what is the difference between Restart and System Refresh? "System Refresh" says no preferences, settings, nor recordings are deleted ... but can take 10-20 minutes to complete? **Labels Added**
Resolved! Ignite Install Issues with Inputs on Smart TV
Anyone else have an issue? Installed Ignite on my Smart TV. Once I paired it and shut it off. Every time I turn it on it goes to the input screen on the tv. I have to select the input each time before I can watch tv. ***Edited Labels***
Resolved! Reset/Upair XR15 Ignite Voice Remote
I bought a new receiver (switched from Sony to Yamaha). My Ignite remote no longer controls the volume and power functions anymore. I need to clear the codes in the XR15 remote so I can pair it to my new receiver. Going into remote setup doesn't allo...
Ignite SmartStream
Just saw this on the Rogers Support page: Ignite SmartStream As far as I can tell, Ignite SmartStream appears to be a new service where you can rent the Ignite TV set-top box without the Ignite TV service. I haven't seen a formal announcement yet ...
Resolved! Separate Login for Ignite TV?
Is there any way to create a separate login for Ignite TV? I would like my kids to be able to watch TV on their iPads/computers, but I do not want them using the login info to access my Rogers account. It's not that I don't trust them... but I would ...
Resolved! Voice Baseball Search Broken?
Up until about a week ago, a verbal search for "baseball" offered up graphic "cards" for each available game at the time. You can see what I mean if you verbally search for "hockey". As of now, a baseball search yields 2 results: "Baseball" which ...
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