Insigna TV will not pair with Ignite Remotes

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I'm Here A Lot
Posts: 6

Insigna TV will not pair with Ignite Remotes

I just purchased an Insignia 43" 1080p HD LED TV (NS-43D420NA20) from Bestbuy and the remote will not pair to it. I tried all 3 remotes I have. It seems the Ignite box/remote firmware will require an update to support it. Can Rogers support please pass this along to developers to test and support this TV? The TV pairs perfectly with my 4 Firesticks, so it's not the TV.

Thank you

 

*Added Labels*

Solved! Go to Solution.

Accepted Solutions
I'm Here A Lot
Posts: 6

Re: Insigna TV will not pair with Ignite Remotes

This is great, your advice worked. I found the code and worked great. Thank you very much.

View solution in original post


All Replies
Resident Expert
Resident Expert
Posts: 3,848

Re: Insigna TV will not pair with Ignite Remotes

Did you go to the URC support page/Setup and use the Codefinder to programme in the code?

 

https://www.urcsupport.com/urc_product/rogers-xr15/?product-provider=365

 

I found about 20 different codes for Insignia if I told it I didn't know the model number.

 

I believe it's also possible to setup TV and audio via a menu on the IgniteTV box, but I'm not on Ignite so I can't give you instructions for that way of doing things, although the instructions may be found in the following links.

 

https://www.rogers.com/customer/search?searchTerm=Ignite%20TV%20remote

 

https://www.rogers.com/customer/support/article/pairing-the-voice-remote

 

I'm assuming you have the XR15. If not select the XR11 on the URC website.



I'm a Trusted Contributor
Posts: 385

Re: Insigna TV will not pair with Ignite Remotes

I have a 5yo 32 inch led insignia tv and pair perfectly with ignite tv.

 

I'm Here A Lot
Posts: 6

Re: Insigna TV will not pair with Ignite Remotes

This is great, your advice worked. I found the code and worked great. Thank you very much.

View solution in original post