Disney+ App

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Don_Ca
I'm a Reliable Contributor
Posts: 257

Re: Disney+ App

Rogers has very little to do with that is available. It is up to Comcast in the US to do something. Rogers licensed the entire platform from them and has very little to do with what apps are available.
-G-
Resident Expert
Resident Expert
Posts: 2,334

Re: Disney+ App


@Don_Ca wrote:
Rogers has very little to do with that is available. It is up to Comcast in the US to do something. Rogers licensed the entire platform from them and has very little to do with what apps are available.

That's certainly true of the software platform and hardware that Ignite TV is based on.  When it comes to Apps, things get more complicated.  The Netflix, YouTube and Prime Video apps were all developed by Netflix, Google and Amazon respectively, and they worked cooperatively with Comcast to bring their apps to the X1 platform.  Disney would have to so the same, and they would also take (VERY swift) legal action against anybody who even tried to develop an unauthorized, unsanctioned Disney+ app independently of them and block it from accessing their streaming platform.  That leaves it to Disney to develop the required app, and they would also have to want to bring it to the X1 platform and work with Comcast bring it to fruition.  Unfortunately, Disney (and their subsidiaries) and Comcast have not had the most harmonious business relationship, especially when it comes to channel/content licensing, and any ongoing private backroom spats carry over to other parts of the business, on both sides.

 

Disney and Comcast seem to have figured out a way to work together when it comes to Hulu, and a Hulu app is available on X1, so it is promising that we will see a Disney+ app in the not-too-distant future.  However, until Comcast X1 appears on Disney's What Devices and Platforms are Supported by Disney+? list, you (most likely) will not see a Disney+ app on Ignite TV... and we will see press releases from all companies involved before that happens.



Aitch
I've Been Around
Posts: 1

Re: Disney+ App

I was told, just 2 days ago, that I would be able to access Disney+ thru their apps (as long as I had a subscription)......and surprise, surprise....nope, not an option.  I'm so annoyed that employees flat out lie just to get the 'sale'. I would have been ok with, no you can't access it.....but to get my hopes up like that it uncalled for!

pmacpherson68
I'm Here A Lot
Posts: 7

Re: Disney+ App

Some good news!  Looks like Disney has signed an agreement with Comcast to add X1 apps to the Xfinity services - which means we should be theoretically seeing it not long after it has been integrated in the US.   They are saying it should happen in the first quarter of 2021.   For more info, heres the link:  https://whatsondisneyplus.com/comcast-to-launch-disney-espn-on-xfinity-platforms/ 

harryadamidis
I've Been Here Awhile
Posts: 2

Re: Disney+ App

My kids want to watch the Mandalorian, but can't because we subscribe to Rogers.

 

Rogers knows this is a big problem for many of their customers, and they've done nothing.

 

This is so frustrating. Rogers just doesn't care about us.

 

-G-
Resident Expert
Resident Expert
Posts: 2,334

Re: Disney+ App


@harryadamidis wrote:

My kids want to watch the Mandalorian, but can't because we subscribe to Rogers.

Rogers knows this is a big problem for many of their customers, and they've done nothing.

This is so frustrating. Rogers just doesn't care about us.


I can understand your frustration but it's unfair to blame Rogers for this.  Ignite TV is Rogers' implementation of Comcast's Xfinity TV service, and Comcast customers are still waiting for a Disney+ app because it has taken Comcast and Disney this long to agree on business terms that would bring this app to fruition.

 

According to this press release, a Disney+ app will be coming to Xfinity TV and Xfinity Flex in Q1, 2021.  I don't know how soon this Disney+ X1 app could be made available on Ignite TV and Ignite SmartStream.  If the app development is already complete, then it's possible that Rogers could offer it even sooner.  The Disney/Comcast deal is inherently more complex since it involves changes to channel carriage and bundling in Comcast territories.



Wsbrown
I've Been Here Awhile
Posts: 3

Re: Disney+ App

I ended up buying a Roku. Can’t wait for Rogers
harryadamidis
I've Been Here Awhile
Posts: 2

Re: Disney+ App

When you think about how much we pay to Rogers and how little we get back, you realize how poorly things are managed in Canada.

 

It's the lack of real choice that allows big telecoms to charge high prices and give so little in return.

 

Where does this leave us? We have to research ways to work around ROGERS to watch the programming we want.

 

We might get Disney+ in Q1 of 2021? Or, we might get nothing. It's all just words. At this rate, my kids will grown and in their own homes before this gets resolved.

dartvader
I've Been Here Awhile
Posts: 2

Re: Disney+ App

For me I put my ignite through my Xbox. Xbox has the Disney+ App and the Apple Tv App.

dEhiNdEhiN
I've Been Here Awhile
Posts: 3

Re: Disney+ App


@harryadamidis wrote:

When you think about how much we pay to Rogers and how little we get back, you realize how poorly things are managed in Canada.

 

It's the lack of real choice that allows big telecoms to charge high prices and give so little in return.

 

Where does this leave us? We have to research ways to work around ROGERS to watch the programming we want.

 

We might get Disney+ in Q1 of 2021? Or, we might get nothing. It's all just words. At this rate, my kids will grown and in their own homes before this gets resolved.


If you bothered to read this thread at all, a Rogers Community Residential Expert has written at least thrice how the third party apps available on the Rogers Ignite platform aren't up to Rogers at all! Would you rather that Rogers spent time and money developing their own proprietary IPTV platform, which could potentially mean we pay even more since they will then be solely responsible for all hardware and software issues? They would also have to individually secure deals with all third party streaming services to have them develop apps for Rogers' proprietary service. As it is, when new third party apps ARE added on, Rogers doesn't increase its pricing because now more content is being offered. Seriously, unless you're like 18 with little kids, you should remember the days when the concept of IPTV, let alone a one-stop shop for all our streaming service needs was as fantastical as the technology first shown on Star Trek.

 

I'm not saying Rogers doesn't have their faults. All companies do, and you're right in that in Canada, there are really only a small handful of major telecom players who do basically monopolize the industry. That's unfortunately why some years ago, when several smaller wireless service providers entered the market, they ended up all being bought out by the big guys. You also get situations like the user in this thread who complained of a Rogers salesperson outright lying to them and telling them they would have Disney+ accessibility in 2 days. Those are things all within Rogers control and the company can and should be faulted for or questioned on. But, expecting Ignite TV to provide you with access to every single streaming service you desire and have an account for is just your first world privilege showing.