I recently missed an automatic payment for the first time for my home internet around 2 or 3 months ago because my bank sent me a new card and I didn't realize it was going to be a new account number and so my auto payment did not go through. Rogers ...
Shame on Rogers/Shaw. The third party sales contractors (door knockers) they are using are unscrupulous. My wife and I were sold Rogers/Shaw's entertainment streaming package with free Crave for the first 3 months. I was billed right away for $24.63 ...
How is being charged a $70 Suspension Fee 8 times in three months ethical/fair/non-predatory? Oh, and that's on top of returned AND late payment charges... Just might have to take my business elsewhere
I am supposed to receive my Internet bill by the end of the month. But I haven’t receive any information about it. ***Added Labels***
My basic internet and TV (with 10 optional channels) is up to almost $180 a month. I find that a little pricy. Anyone agree?
Other than the fact that month-to-month might cost more, what are the other actual differences? They can anyway increase their prices (despite claiming that the price is locked). So, what exactly would be the benefit of being on contract or negative ...
I don’t know why I stay with Rogers. I feel tricked any time I get a new phone. This time around I ordered my phone online and had no plans to alter anything. I just needed to pick up my phone in person and give up my old phone. Well immediately I wa...
Everytime I called Rogers to speak to an agent they would end up sending me a new modem and a tv bov then attach a new account to my name. They also say that I have 3 cell phones which I do not, my cell phone is through Bell. Oh and the email address...
I wanna say a huge thanks to the rogers agent Bharti from Novia Scotia, Who helped me break down my bill and figure out how much a month it would come out too. He also did some digging and noticed that i was supposed to be getting $15 off since Novem...
Did you know that Rogers has decided Dominica Republic is not an International destination. After checking with the Rogers office that Dominica Republic texting and calls were included in my plan, Rogers charged roaming charges. Rogers said that it i...
I originally opened an account for a cell plan and later transferred it to my cousin. The provider updated the account with her name and card information, making her the primary account holder. However, because the agent didn’t know how to remove me ...
We have a Shaw internet account in my husband's name and Rogers mobility accounts in my name. I am wanting to renew my internet plan and I am unable to do so with a discount for having multiple products, as the account names are different. Shaw inter...
Our Rogers bill for February 2025 arrived today, and the monthly fee for our wireless plan has increased by $3.50 for each line. We had a two-year agreement, which expired five of six months ago. Can Rogers just hike the cost of a plan anytime it wan...
An additional payment appeared on my account, I wanted to find out about it and called support, after selecting the option to connect to a specialist, the phone conversation ended, as well as with the chat on the website. When I select another menu i...
I made payment arrangements on my account and thought I had selected the single instalment but I actually selected the 2 instalments. So I thought I had till the 2nd date to pay the outstanding bill (payday) but my first instalment is due tomorrow. I...
I am unable to access a running total for my monthly bill. Charges are only available when the bill is issues. Specific concern. On my bill I was charged roaming for days when I did not ask for it or authorize it. Any ideas?
After spending much time on the phone with Rogers representatives and having several agree with me, none are in a position to correct the issue and one of them informed me about this forum as a way to "get eyes on the issue".To keep this short and to...
How do I get this 5G Infinite Premium + Travel plan that includes 64 countries without roaming charges?Why is it not available to all customers?
I just got the Roger’s cc and it comes with 5 roaming days a yearI just landed in Mexico and got a text snout roaming charges? *Added Labels*
Hi there, I am assisting a friend of mine who is also on the Rogers network. The account she has is an RPP account. We were informed that if a price plan change is done at the store, there will be a fee. The agents also warned that if we were to comp...
