I have now been on hold for 1 hour and 37 minutes while they tell me "they are experiencing heavier than usual call volumes" (at 130pm (PST) on a Friday afternoon). How can they be having heavier call volumes unless Canada is full of morons (like me...
I used to get an email thanking me for my bill payment and havent been getting them lately. When I log in it shows the bill has been payed. Its not a big deal, but it was nice to get the confirmation of payment recieved.
My daughter used my contact number as an alternate number. I keep getting 3-4 phone calls a day regarding her overdue bill. I have called in 2 times now first time lady told me it was removed and second time which was today I was told she would have ...
Hello, I usually get my bill on 2nd or 3rd of every month but when I logged in to "MyRogers", there was no September bill. It's already 17th and the payment due is 24th I believe. How can I get my bill? Thank you.
I asked guy at the Rogers store promo plan $45/month and now the balance of my 4-days old account is $124?! ***Edited Labels***
Last summer, my family of 4 went to a Rogers store to transfer our Shaw phone plans to Rogers (all on the same account). After 2 hours in the store, the sales person had moved over our Shaw plans BUT he insisted none of us would have the US service w...