I created a Rogers Forums account (which was a ridiculous painstaking procedure, like everything with Rogers) just to post in this thread:
@RogersDarrell
That's not a good enough answer.
Rogers needs to add this feature or they will lose customers. I will personally cancel (all my lines) with Rogers. Not because I think or know Telus or Bell have this feature, but simply because of the lack of any concern or care on Rogers part to make this happen/move forward and change with technology.
Is Rogers so blind, that they are incapable of adding basic features to retain customers? Or increase overall satisfaction...?
What does Rogers have to do? Add one or more dedicated IMAP server(s)? That ESXi box sure is asking a lot from a multi-million/year netting company...Darn customers! Always asking for things that should be included in the service that is entirely too expensive already!
This was done several years ago for iOS customers and it needs to happen for Android customers, it was/is a basic feature for iOS, and your consumers have grown accustomed to using it, and as they move from iOS to Android or vice-versa, transparency in all possible things is important.
The visual voicemail application (and most other Rogers applications across all platforms) that Rogers provides is/are abysmal at best, and is goes to prove that Roger's application developement team is either way too small, and/or being mismanaged by tech dinosaurs that don't understand how to direct a team. (Do they all still use Blackberries? Or are they happy enough because the features already exist on their iPhones?) That said, there is a solution, retire the unused/ridiculous applications when products/features that replace them are made by companies that know how to create proper applications. (Like native visual voicemail!)
Please provide me (us) with the appropriate supervisors name (the person in charge of adding links to external applications should do) and contact information, so this can be escalated to the right channels. That way, the people that would like to have the feature added can let Rogers know, first hand.
Thanks
