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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 35116 Views
  • 4 replies
  • 9 likes

Evening Speeds/Connection

Over the last few weeks Ignite TV has been fairly stable and fast, but the last three nights between 8pm - 11pm everything has really slowed.  It can take up to 2 minutes for a channel to load in ( the three dots then the screen goes black before the...

jjjjy7 by I'm a reliable contributor
  • 6664 Views
  • 12 replies
  • 0 likes

Apple iPhone 11 / 11 Pro Questions / Reservation

Hey Everyone! Welcome back to my annual Apple iPhone Reservation thread! Once again its the time of the year that Apple will announce their new iPhone line up. Once they do, Rogers will Open up their reservations for the phones! How you will reserv...

Meowmix by I'm a trusted advisor
  • 87948 Views
  • 429 replies
  • 3 likes

Resolved! New Feature

Hey,   If anyone here is listening from rogers I would like to make a request for a  new feature. If anyone here knows where to post new features that would be great.   I would like to see ignite tv come into the 21 century and work with google assis...

User0488 by I'm here a lot
  • 1766 Views
  • 1 replies
  • 2 likes

Resolved! Automation Schedule with Video

Is it possible to create an automation that takes a video clip when the camera detects motion, but only between certain times of the day.  I have a video camera outside in our driveway, but am reaching the 100 clips daily, apparently we live on a bus...

kimmal by I plan to stick around
  • 2870 Views
  • 3 replies
  • 0 likes

Resolved! HBO

What channel is HBO movies on the voice command is not working so I can’t watch a movie cuz I can’t find HBO       ***Added Labels***

Omada007 by I've been around
  • 3309 Views
  • 2 replies
  • 0 likes

BUTTONS PRESSING DURING CALLS

Hi,   I'm wondering if anyone else has experienced this issue? It doesn't happen all the time it seems to happen more often when I'm talking to a female than a male but again, it's very sporadic. Some calls it will happen on, others it wont.   I'll b...

v1nny by I've been here awhile
  • 29742 Views
  • 8 replies
  • 0 likes

Ignite tv app error code 3347 padOS

Hi,   I keep getting error code 3347 after updating my ipad to pados13. I tried reinstalling numerous times as recommended by support. Same issue. Was working fine before I updated to pados13     ***Added Labels***

07ahamed by I've been here awhile
  • 2187 Views
  • 3 replies
  • 0 likes

LG G6 Pie update

So yeah, when is the LG G6 getting Pie? I know it's rolling out currently, just wondering when we're supposed to get it   *** Edited Labels ***

Rogers Ignite + Samsung Nu8000 + Denon AVR-591

hello! long time Rogers customer, first time poster. I had my Rogers Ignite TV set up about 8 months ago, and my setup includes a Samsung NU8000 UHDTV and an older Denon AVR-591. When the technicians came to set up my Ignite, they connected my Ignite...

Resolved! Ignite modem with Linksys WUB6300 WiFi stick

Hi, I recently switched to Ignite 150u Internet & TV. Since the switch the desktop PC that I use with Linksys WUB6300 WiFi stick is not able to connect to my WiFi. I have rebooted the Ignite modem, PC and reseated the linksys stick and changed it to ...

Resolved! Provisioning Issue

I had to get a new router and I've gone almost 48 hours without internet. I am completely fed up with the service at this point, is there anything I can do?  Never had any of these issues with Rogers but now I am considering just giving up and settin...

Lechuga by I've been here awhile
  • 31647 Views
  • 84 replies
  • 0 likes

Resolved! caller echo/feedback

So, my wife has a Galaxy S5 Neo for just over a month and the issue with it is as follows:   every call that is either made or recieved by the Neo results in the person on the other end having echo and massive feedback. Its like the microphone/speake...

c2colton by I've been here awhile
  • 4997 Views
  • 7 replies
  • 0 likes

Constant "sign into network" notifications

Just updated my Sony Xperia to Android Lollipop 5.  I now get constant "sign into network" notifications.  I've turned notifications off every app, but no change.   ***Edited Labels*** 

XperiaM2 by I've been here awhile
  • 85950 Views
  • 12 replies
  • 0 likes

S8 September 2019 update

Could you let me know when the update is coming? My phone is running aug 1st update that was found to be vulnerable. Aug 5th update was missed altogether. Could you help, please?       ***Edited Labels***

Marekdec by I've been around
  • 2257 Views
  • 3 replies
  • 0 likes

Resolved! Ignite WiFi Hub App Crashing!

I've noticed since the last Rogers ignite Wi-Fi Hub app update the app crashes every time I click on the network tab. I've uninstalled and reinstalled the app and also cleared the cache. Still getting the same issue. Running the latest software on th...

IoT linux wvdial/ppp setup

I'm trying to configure wvdial/ppp on linux to access the internet using a Rogers 4G SIM, I can see the latest settings here ... https://www.rogers.com/customer/support/article/rogers-lte-apn-settings Anyone who has used wvdial/ppp knows that it insi...

nix99 by I've been here awhile
  • 2848 Views
  • 3 replies
  • 0 likes

Resolved! New Door Sensor

After you replace the SMC door sensor battery, do you have to pair it again with the control console? Thanks!       ***Added Labels***

rickymwong by I plan to stick around
  • 8183 Views
  • 12 replies
  • 0 likes

Resolved! Rogers NHL LIVE 2018-2019 - Devices Streaming at Same Time

Hello, I am a military member currently away from home. I am just curious how many devices I can be logged into on the same account as I like to watch all the leafs games with my siblings.Thanks!Sam   *Edited Labels*  

Neumann01 by I've been around
  • 6343 Views
  • 3 replies
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Resolved! Roaming turning on Samsung Galaxy S7 even if roaming is turned off?

I recently picked up 2  new Galaxy S7's for my Gf and her daughter and whenever they go into an arena where there is virtualy no service the R for Roaming appears even if Roaming is turned off. My concern is they will get charges if they make or reci...

qa6 by I plan to stick around
  • 7837 Views
  • 3 replies
  • 0 likes