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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 33167 Views
  • 4 replies
  • 9 likes

Resolved! Why has Rogers Eliminated the Flex Heavy Plan for Rocket Hubs?

I am on the last day of my billing cycle and I wanted to check my online data usage. I discovered that there is no more Flex Heavy Data Plan for my Rocket Hub. I am shocked! Does this mean that my flex Heavy Data Plan has been changed behind my back ...

gdmaclew by I plan to stick around
  • 14982 Views
  • 34 replies
  • 1 likes

Resolved! Android 10 for pixel 3

No update from Rogers yet despite a Sept 3 release date from Google. When will Rogers be rolling this out       ***Added Labels***

dcbarrett by I've been here awhile
  • 1519 Views
  • 1 replies
  • 0 likes

Resolved! LG V30

Any news or speculation on the V30 coming to Rogers? It's set to release Oct 5th in the States, I'd assume we can't be far behind.       ***Edited Labels***

tyson_kad by I plan to stick around
  • 17203 Views
  • 65 replies
  • 0 likes

Resolved! Outdated Equipment

I have had Rogers home monitoring for 7 monthsworse decision... the equipment frequently legs, key pad freezes light bulbs loose connectionthey will be quick to tell you that you get to own the equipment but guess what.. the equipment is useless with...

jasonqb by I've been here awhile
  • 4657 Views
  • 6 replies
  • 0 likes

Resolved! Update tablet offering

When does Rogers plan on updating their tablet offering? Currently the best Android tablet you offer is the Samsung Galaxy Tab S2 (which I have). I'm pretty sure Samsung has discontinued it, as it has been superseded by the Tab S6. Heck, even the mid...

Wolfgar by I've been here awhile
  • 1600 Views
  • 1 replies
  • 0 likes

Resolved! Rogers smart home monitoring touchpad wont work!!

Hey fellow customers!,   Well I had the Rogers Smart home monitoring service installed in my house last Sunday, all went well, understood everything that was told to us, i diconnected the power from the touchpad yesterday (done multiple times before)...

Note 9 No June 2019 Update?

Does anyone know anything about the June update for the Note 9? The update schedule only references the Note 8 and S10, but nothing about Note 9. Even Fido has information about the June update, but not Rogers...   *** Added Labels and Edited Title *...

WiFi Calling for Pixel 3

I just got the Pixel 3. The phone appears to let you turn on wifi calling, but it doesn't actually work. I called Rogers support and they said wifi calling isn't supported yet on the pixel 3 and he didn't know if it would be. Anyone know if it will b...

coreyvelan by I've been here awhile
  • 15728 Views
  • 71 replies
  • 1 likes

Resolved! New unlocked phones for VoLTE

So I understand for LTE the unlocked phone needs to support the Rogers LTE Frequencies, which I have. But is there any other requirements when it comes to VoLTE? Is as long as the phone supports the LTE bands, and VoLTE it will work, or is there some...

b-ry by I'm a reliable contributor
  • 13506 Views
  • 28 replies
  • 0 likes

Resolved! Huawei P10 Plus upgrade to Pie?

Anyone know when or if the P10 Plus from Rogers will be getting the Pie/Emui 9 upgrade?   *** Added Labels ***

satdan by I plan to stick around
  • 6057 Views
  • 16 replies
  • 0 likes

ZTE MF271 port forwarding

I am having trouble setting up port forwarding on a ZTE MF271 Hub. I can easily access the Hub, and can set the IP addresses and the ports I wish to forward, but without success. I cannot establish external access, and any of the port checking online...

B0bD by I plan to stick around
  • 14041 Views
  • 22 replies
  • 0 likes

Mobile Call Encryption?

Does Rogers route ALL mobile air calls via GSM even if 4G network is used for your phone data traffic, unless VoLTE is activated on the customer account? What encryption algorithm if any is used when a call is routed via Rogers GSM? I'm NOT talking a...

sambul26 by I've been here awhile
  • 1863 Views
  • 1 replies
  • 0 likes

Resolved! What coverage does local calling provide

I'm in the 416 area and want to know what coverage does local calling provide?   Thanks in advance.       ***Edited Labels***

falcios by I'm a senior enthusiast
  • 3102 Views
  • 3 replies
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Resolved! Pay As You Go data charge reporting cuts off at 21474 KB [BUG REPORT]

There appears to be a bug in the call/transaction history page for pay-as-you-go that causes it to incorrectly report the amount of data used in a session.  There have been times where it shows as 21474 KB when I clearly have used more than that. Als...

Jim_H by I'm here a lot
  • 7220 Views
  • 17 replies
  • 0 likes

Apple Watch Series 4 Pre Order/Reservation

Just curios if anyone has had there position in line move to shipped? i was positioned at 189 and i moved to 59 a couple hours ago, so i assume 130 have already been shipped! if they keep shipping at this rate then i should have my phone at launch! t...

ahmedcostco by I plan to stick around
  • 81492 Views
  • 846 replies
  • 2 likes

Samsung Galaxy S10 - June Security updates

Wondering why Fido has put the June Security Patch OTA on "hold" for the S10 series? I received the June Security Patch OTA on the 8th already for my S10+ as did most of the other Canadian Carriers release the June Security Patch OTA... @rogersRollan...

shaggyskunk by I'm a trusted contributor
  • 3267 Views
  • 9 replies
  • 0 likes

Possible way to get unlimited data

Now that the CRTC has manbdated that there is a maximum $50 dollar overage charge each month for data would it be possible to do the following?   Get the smallest data plan. 500 mb I think. Share it between all family.   Use data to hearts content. W...

phlegm by I plan to stick around
  • 12877 Views
  • 10 replies
  • 1 likes

Device Upgrade Issues via Rogers.com

I have been looking into upgrading my device and for weeks now I haven't been able to get to the site where you can see your selections I called and they said the technicians are working on it when is this going to be fixed or do you need to hire new...

Sean14 by I've been around
  • 1665 Views
  • 1 replies
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Resolved! SmartHome Camera (2 years old) record on motion?

We had our system install just under 2 years ago with one outdoor camera and two Day/Night vision cameras (also outside).  All work flawlessly and I can record any camera, one at a time.  I was told during install that the Day/Night cams have motion ...

landesmm by I've been here awhile
  • 9273 Views
  • 17 replies
  • 0 likes

Resolved! eSIM For Non-BYOD - Timeline?

Hi There!   What's the timeline for having eSim available for Non BYOD customers. It's been a long wait already!   Thanks, Shoieb   **Labels Added**

shoieb9 by I've been here awhile
  • 3557 Views
  • 5 replies
  • 0 likes