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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 33489 Views
  • 4 replies
  • 9 likes

Setting up prepaid plan

I got my son a new phone and finally figured out how to set up the SIM. I am choosing the $120/ year plan, and I am at the screen for payment, but 1. I still don't have a phone number and 2. Why do i need to choose a top up amount if I choose the $12...

Resolved! Rogers Please start updating security Patches on Samsung Devices

Like honestly you should be updating the security of the Samsung line of phones especially when you have already received the patch. This goes for the Note 5, Galaxy S6, and Edge. Google releases these each month. Samsung has stated they want to push...

Dx9 by I'm a reliable contributor
  • 13170 Views
  • 51 replies
  • 0 likes

Smart Lock- Samsung Galaxy S7 Edge

So I was playing around with my security settings and have read that Smart Lock could be a neat feature.  Problem on my cell is that I have enabled all the four settings in Smart Lock (On body, Trusted places/devices/voices) but outside of maybe once...

Redsfan83 by I plan to stick around
  • 2220 Views
  • 2 replies
  • 0 likes

Resolved! STATUS text to 9116

I have a Samsung S7. Since upgrading to Marshmallow, the phone has been sending texts to 9116 with STATUS as the message. Online searching suggested it was a Visual Voicemail App issue on Kitkat phones, but I don't have Kitkat, and can't find that ap...

McMommy by I've been here awhile
  • 11659 Views
  • 6 replies
  • 0 likes

Resolved! Using US Sim to unlock device?

I requested and received an unlock code from Rogers  for an S6(speedy and painless service using the chat function, was much appreciated). I have a great affiliate plan through my wife's employer so don't plan on leaving anytime soon but I will be tr...

Willhound by I'm here a lot
  • 2010 Views
  • 1 replies
  • 0 likes

Mobile Internet MF275R Rocket Hub - Speed

Have used ZTE MF275R for a week with outside antena  booster repeater from wilson electonic speed up to 50 mbs in LTE wood mountain area weak signal outside but steady inside So far OK     ***Edited labels***

Buddyrod by I'm here a lot
  • 14647 Views
  • 18 replies
  • 0 likes

Samsung Galaxy Note 8 Reservation numbers / Questions!

Hey everyone!!Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual bac...

Meowmix by I'm a trusted advisor
  • 65422 Views
  • 634 replies
  • 2 likes

Resolved! wifi calling on LG G5

I am a new Rogers customer. Went to the local store and selected the LG G5. Since I have a weak signal back home, I specifically asked about the wifi calling option. I was told I would be able to use this option if the signal is too weak as it switch...

ld29253 by I've been here awhile
  • 13912 Views
  • 29 replies
  • 0 likes

Resolved! Unlock S7 Edge from another carrier

I got the S7 Edge from Bell in March. It was never used/activated. (Basically I swapped with my Dad at the store when he signed up with Bell - he never inserted the Bell SIM). I inserted my Rogers SIM thereby locking it to Rogers. It works perfectly ...

billsbury by I'm here a lot
  • 4829 Views
  • 4 replies
  • 0 likes

Google Pixel 2 & Pixel 2 XL Reservation numbers / Questions!

Hey guys! Once again its the time of the year that Google announced their Pixel line up!! 1). Once Rogers has announce when they will add the Google Pixel 2 and Pixel 2 XL to the reservation list & the day comes, sign into your My Rogers account - My...

Meowmix by I'm a trusted advisor
  • 53447 Views
  • 459 replies
  • 1 likes

Resolved! LG G5 advertised with multi user but its not available

Hello, Rogers and LG advertising for the LG G5 clearly shows Android multi user and guest mode support (the avatar bubble in top right of the screen when on lock screen) but it seems to have been removed from the device for Rogers. Please add back in...

Ribbys by I've been around
  • 7994 Views
  • 4 replies
  • 0 likes

Resolved! not able to send or receive picture messages?

I recently picked up the Samsung Galaxy Ace 2x and a voice plan with no data which included unlimited text, picture and video messaging. When I try to send or receive pictures, I am not able to do so.  I called in to Rogers and was told that I must h...

Big_dog by I've been around
  • 45714 Views
  • 15 replies
  • 0 likes

Resolved! Question about the new - Nokia 3310 - and 2G network shutting down

Hi,   I was interested in getting one of the new Nokia 3310's but I read that it runs on 2.5G. Since Rogers will be shutting down its 2G network in the near future, does that mean the phone wouldn't work anymore after that? Or does that only mean tha...

icecap by I've been here awhile
  • 11821 Views
  • 16 replies
  • 0 likes

Passport call on the Rogers network

Hi there, About the end of May my Blackberry Passport could not make calls on the Rodgers network. I have a share everything plan with my children and their phones work but mine does not. I have been to the outlets and worked with the service desk bu...

PgPCq by I've been around
  • 3353 Views
  • 1 replies
  • 0 likes

Mobile Internet Flex Rate Billing/Proration

The plan: $60 up to 5 GB $75 up to 10 GB $90 up to 20 GB $110 up to 50 GB $145 up to 100 GB   Hypothetical example: I am 15 days into a 30 day billing cycle, and use 22 GB. Rogers and Bell customer service reps will both tell me their service is pro-...

falkenjeff by I've been here awhile
  • 6126 Views
  • 7 replies
  • 1 likes

Resolved! Android 7.0 Nougat Updates

Does anyone know when the Android 7.0 Nougat update will be available to phones like the Samsung Galaxy S7 and S7 Edge?

HakimG by I've been around
  • 55950 Views
  • 163 replies
  • 1 likes