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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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  • 4 replies
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Resolved! LG G5 Software Update - Last Week

Last week I had a pushed (300MB) update to my LG G5 to Version H83110h   Starting from minutes after that update. I've been getting intermittent "network unavailable" when not on WiFi and I mean, 20 times per day. Again this began minutes after the u...

bubbbab by I plan to stick around
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  • 16 replies
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Huawei P10 Plus Rogers Oreo Update Bugs

After I OTA updated my Huawei P10 Plus to Rogers Oreo (from Nougat), I can no longer change the Hide / Show my number feature in the Dialer. It is stuck on always Show my number when making calls. Also the CPU (hence the battery) is more heavily util...

dread99a by I've been here awhile
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  • 11 replies
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Resolved! Galaxy Note 8 OS/Security Updates

just to let everyone know april security updates now available OTA for rogers Note 8.   *Edited Labels*

IainS by I plan to stick around
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  • 1 replies
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Resolved! LG G5 Software/Security Updates

Hi, I'm interested to know how LG G5 users who have updated to 7.0 Nougat are finding the experience.  I've read (from different carriers) results ranging from increased speed and battery life to abject failiure.   I would appreciate very much any fe...

Nextbox 3.0 PVR Skips: Recorded Playback Only

Hi all,   I'm just looking to see if anyone else has this issue as I have exchanged my NextBox 3.0 PVR once already and continue to have this same problem on all TVs and cable outlets in my home, so I am assuming it is a software issue with the boxes...

Any and ALL payments on MYROGERS defaulting to one account

I've been having issues since February. Any time I pay a bill on MYROGERS, even when I make sure I'm paying my wireless bill, the payment automatically defaults to my cable bill. I ended up with over $400 credit balance on my cable bill and, in the m...

Resolved! Calls keep getting disconnected (Galaxy Note 4)

I notice today that when I make calls, a few minutes or so in, the calls would end similar to if I press the End Call button myself. But I didn't. So far, this happened with every call i made.   My phone is samsung galaxy note 4 on 5.1.1. Is this a p...

imeem by I plan to stick around
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Resolved! Reading voicemal

Home phone voicemail from the other country       ***Edited Labels***

nkhavary by I've been around
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Resolved! Emails sit forever in Outbox and never get sent?

when i now reply to an email, all that happens is that it goes to the outbox on my email client on my BB Passport and the little clock icon shows up....and it never gets sent.   why? has there been a recent update or something changed on my Passport ...

JVRudnick by I'm here a lot
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Resolved! galaxy s6 dropped calls

I am having major issues. My calls are dropping like crazy. I have 4g and full bars and they still drop. I read online to turn off mobile data and calls will work. I did that and I am okay with my calls but now I have no data. Pls help.Ps. I called r...

mvrakela by I've been around
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Resolved! LG G6 Doesn't vibrate anymore

Out of no where my Lg G6 stopped vibrating this morning. I did not drop my phone or anything. I left home and everything was ok once I got to my job there was no vibration any more... I've reset my phone still nothing (not even my keyboard) I've turn...

jpduval by I plan to stick around
  • 17506 Views
  • 5 replies
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Resolved! Blackberry Motion

Will Rogers carry the BlackBerry Motion?  If so, is there a time frame?         ***Edited Labels***

JerryY by I plan to stick around
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  • 74 replies
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Resolved! 8642HD really SLOW - is this normal?

Hi there, I'm new to rogers. Just got the NextBox 8642HD.    It's been a slow learning curve, and as such i've accepted it's SLOW repsonce times, but after a couple months of use, I can't take it any more.   Is it normal for the cable box to be SO SL...

cdpage by I've been here awhile
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  • 70 replies
  • 1 likes

new My Rogers login December 4, 2017

I contemplated putting this in the thread on sign in to the forum, as it is related, or any other MyRogers login thread, but this is a major change in how the login operates and I thought maybe it would make sense to stand alone.   I have no doubt th...

BS by I'm a senior advisor
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Resolved! Large packet sizes - proprietary software? Fact or fiction?

Hi everyone... I've been trying to find an answer online for this claim, but I have yet to discover any useful info, perhaps because the question may or may not make sense and I'm not versed in the understanding of network technology enough to have a...

DZad by I've been here awhile
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Resolved! Android 7.0 Nougat Update for Huawei GR5

When is Android 7 going to be released for the Huawei GR5?Also, when are you going to update the current OS to 6.0.2 because that's where my phone is at. Greatly appreciated. Thanks.

Resolved! Huawei P10 plus

I am wanting to know why Rogers is only offering the 64gb 4gb ram version of the P10 plus when there is a 6gb ram with 128gb version from Huawei. Will Rogers make this higher spec version available.       ***Edited Labels***

Davidwr by I plan to stick around
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Resolved! blocking unwanted call

I know how to block text messages from unwanted sources but how do i block the number from calling?     ******* Edit labels ********

nfl by I've been here awhile
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  • 24 replies
  • 2 likes