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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 35214 Views
  • 4 replies
  • 9 likes

Resolved! PayGO phone number reassigned

My mom has a Rogers DORO phone for seniors (she is 87). She used it while in hospital and after for a while. Then stored it in her bookcase. Now about a year later an old girlfriend of hers told her that a stranger is answering here cell phone. I tri...

telios by I plan to stick around
  • 6860 Views
  • 11 replies
  • 0 likes

Resolved! Dead zones

is there a place to report dead zones, i live in Calgary and there are a number of places where i can count on having no bars or full bars but can never get a call through, i have a iphone 3gs with ios 4.2 and have done the whole network reset thing ...

Carusk by I've been here awhile
  • 12309 Views
  • 9 replies
  • 0 likes

Cell Phone Reception in West Vancouver

I live in the Vancouver area and have a Rogers plan (obviously, since I'm posting here) but periodically, it will randomly go into Roaming mode. It seems to happen most when I'm at my office in West Vancouver but has happened elsewhere on the North S...

CatH15 by I've been around
  • 8391 Views
  • 8 replies
  • 0 likes

Resolved! Data add-on

Hi everyone,   I just bought a "pay as you go" sim card from a vendor in Montreal. The sales assistant told me to choose the "Talk all Day" plan and then purchase the 500mb / 20$ option as I mostly need data. However, I could find neither option. Whe...

Eikinator by I've been around
  • 7098 Views
  • 6 replies
  • 0 likes

Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've been here awhile
  • 6072 Views
  • 9 replies
  • 0 likes

OnePlus 6T on Rogers

Today, it was announced that T-MOBILE in the US is teaming up at last with OnePlus to bring the 6T to that network in November when it's released.We need Rogers to do the same. The 6T will be an incredible phone for Rogers customers at a lower price ...

kingsclear by I plan to stick around
  • 11429 Views
  • 6 replies
  • 0 likes

Resolved! BlackBerry Key2

The Key2 was announced today any idea when Rogers will be offering pre-orders?         ***Added Labels***

Newjack1 by I've been around
  • 10320 Views
  • 8 replies
  • 1 likes

Resolved! I have a few questions about home phone service

1 - Can I use my cordless handset base unit or does it have to be a regular old fashioned phone 2 -Can I  still use my 2 cordless handsets as well? 2- Can I use my stand alone fax machine to send and receive faxes? Thanks in advance,

lavalamps by I plan to stick around
  • 11604 Views
  • 23 replies
  • 0 likes

ROAM LIKE HOME RING

Hi,   I am currently in Europe and using Roam Like Home.  I use this predominantly for my business so I can run my business without my clients knowing I am out of the country.   Today, I had a few question why there was the "international sounding ri...

JasonM7 by I've been around
  • 3444 Views
  • 3 replies
  • 0 likes

U.S roaming for for people who go for 3 months at a time

when the 2 of us go to the U.S for 3 months -it becomes very costly to roam.$40. X2 X3= $240.00 + many times we might not even use more that 5 minutes-but we need to cover ourselves in case we get calls from home.  I saw that Wind Mobile offers  unli...

alpuma by I'm here a lot
  • 7054 Views
  • 7 replies
  • 0 likes

Resolved! 5G, 4G and 3G LTE

So right now am on my way to Surrey on the trans Canada hwy though Merritt. Not bad cell service tho for the passed three days in Vernon bc it's been switching from 3g and LTE, why don't I get 4g? Also when will Rogers announce 5g service?         **...

cafekief by I'm an enthusiast
  • 9875 Views
  • 9 replies
  • 0 likes

Problem with MyRogers Android app

Sometimes when I open the app it says: Validation failed. Please try again. If I press retry, it gives the same message. If I hit cancel, the app closes. If I open the app again I get the same message. There is no opportunity to enter any credentials...

JandB762 by I've been here awhile
  • 3066 Views
  • 3 replies
  • 0 likes

Resolved! RCS Messaging on Dual Sim Phone

  Any plans for Rogers to support RCS Messaging on Dual Sim Phones like the OnePlus 6? I have tried to test on the OnePlus 6, Moto G6 Plus Dual sim and the Samsung S9+ Dual sim without any luck.    ***Added Labels***

E0 by I've been around
  • 3715 Views
  • 2 replies
  • 0 likes

Back-to-School Offers

  Rogers discounts unlimited internet plans for back-to-school, offers 6-months free Netflix   https://mobilesyrup.com/2018/08/09/rogers-2018-back-to-school-internet-wireless-free-netflix/       ***Edited Labels***

Datalink by Resident Expert
  • 5185 Views
  • 1 replies
  • 0 likes

Random Cell deadzones in Durham

I've noticed with my Rogers cell phone and others (my friends and family) that there seem to be wireless dead zones throughout Durham (Pickering - Whitby) . Now to be fair they aren't usually completely dead. You get very very poor reception. I've se...

Khicken by I'm a regular
  • 6684 Views
  • 6 replies
  • 0 likes

Resolved! IMAP Settings.

For Emails, at first I set my LG G2 up automatically with POP and it recieved emails fine.  I deleted ones I did not want and it seemed to work fine, but when I checked my email on my Computer at a later date... all the emails I had deleted off the p...

Bozzak by I've been here awhile
  • 85377 Views
  • 15 replies
  • 0 likes

Account access is suspiciously unavailable when nearing data limit

Has anyone else noticed issues with accessing account information when nearing data limit?I have noticed that whenever I know I am reaching my data limit and attempt to check My Rogers so i dont go over, there is always a problem with the system gain...

Semyr by I've been here awhile
  • 4060 Views
  • 4 replies
  • 0 likes

Resolved! Turning Off Call Forwarding in Online Manager

I have a number selected in Forward My Friends & Family Calls.  I now wish to turn it off - but how???  I must be missing something.  Thanks     ***edited labels***

mkam by I've been around
  • 15488 Views
  • 8 replies
  • 0 likes