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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32971 Views
  • 4 replies
  • 9 likes

Resolved! 3G25W-R Modem - Bridged Mode

Cannot find how to get this unit into Bridged Mode or tell if it is already which I suspect it's not. It also does not seem to have remote admin access option?   Problem is cannot connect to the Routers web admin page or phone systems web page connec...

SIP App with One Way Audio

I have a couple SIP apps (Bria & Zoiper) installed and when on WiFi they work flawlessly however when I go on the road I cannot hear the people calling me but they can hear me.   I cannot figure out who is to blame or what to do. It's hard to blame t...

VoLTE / WiFi Calling on Unlocked BlackBerry KEY2

Hello,I have eagerly been awaiting the BlackBerry KEY2. Although I originally had planned to purchase my device from Rogers, to my disappointment the Silver version is not being offered. I really dislike the all Black unit.I am now looking at buying ...

Resolved! MMS not working with android

Just got a new plan for my htc desire hd from australia, w/ unlimited picture texting, and i cannot send or receive any pictures. How can i fix this?   ***edited labels***

irishrower by I've been around
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  • 67 replies
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Resolved! Pay as you go Data Pass

I am having issues with the Pay as you go Data Pass. Once in a while I use the 1 day Data Pass. Lately it has been 'expiering' within two to three minutes after activation. I have over $30 credit on the account. Then I am forced to re-activate and pa...

telios by I plan to stick around
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  • 9 replies
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Second DOCSIS 3.1 Modem being released mid-2017?

I was reading up on Rogers' Q4 2016 results, which were released on Janurary 26, and I happened to catch my eye on to something that points to a release of a SECOND DOCSIS 3.1 modem:   "Our adoption of the X1 platform not only includes access to the ...

RyzenFX by I'm a reliable contributor
  • 22793 Views
  • 87 replies
  • 1 likes

ZTE MF28B says i'm connected but unable to go online!?!?

Hey guys. If anyone knows how to configure this device, any help would be greatly appreciated. I've had a sudden drop in speed to now no connection at all, although when i log in it says i am connected to the network  and on the modem i have full con...

IcePack04 by I plan to stick around
  • 19551 Views
  • 8 replies
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Resolved! Simultaneous Speed Test

Can someone explain how simultaneous speed test give true speed numbers?   *Edited Labels*

Method187 by I plan to stick around
  • 6365 Views
  • 12 replies
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Resolved! Samsung galaxy note 5 unlocked from Freedom mobile..

so I have an unlocked note 5 from freedom mobile and it gets all the security updates from Rogers. just wondering when the June update will come and or any bug fixes updates..?? and I think the note 5 doesn't support most of Rogers Spectrums...  HZ/G...

cafekief by I'm an enthusiast
  • 2057 Views
  • 1 replies
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Resolved! Pay As You Go - Porting phone number to Rogers

I am thinking of switching to Rogers prepaid.  I also have prepaid with current carrier.  I want to bring my cell phone number with me to Rogers.   Do I need to contact Rogers to port my number before signing up for my prepaid account with Rogers?  H...

smcleish by I'm new here
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  • 9 replies
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Resolved! Text messages not received from one contact

My wife has a Blackberry Q10. She receives text messages from all contacts but one. For that one person, if she starts to draft a message to that contact suddenly all the texts that this contact sent her appear. But they will not appear until she sta...

danco1000 by I've been here awhile
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  • 27 replies
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App issues on android phone

Anyone having issues with certain apps not working on their android phone.Already tried uninstalling/ reinstalling /updating & running virus scans.When app was uninstalled and reinstalled it would work for one day but not the next day.Any ideas on ho...

jdunne by I've been here awhile
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  • 12 replies
  • 0 likes

LG G7 Screen bleed issue

I was wondering if anyone else has noticed the screen bleed in between the home and multitasking buttons?     ***Edited Labels*** 

darkoopacic by I've been here awhile
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  • 3 replies
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Samsung Galaxy S9 and S9 Plus Questions / Reservation numbers!

Hey everyone!!Smiley HappyOnce again its the time of the year that Samsung will be announcing their new S9 and S9+ devices! Sorry for the late post! However due to some issues I was late to make it. Here it is!Launch date is March 16th.1). Once Roger...

Meowmix by I'm a trusted advisor
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  • 128 replies
  • 3 likes

Rogers-ext implementation is horrible

Thought this would be good and its simply a disaster for me because Rogers-ext comes in and out at my house. I get several texts a day telling me about this wonderful New service and jump from the old crappy Rogers signal to 4 bars of Roger-ext back ...

Rayg by I plan to stick around
  • 14394 Views
  • 28 replies
  • 0 likes

HTC One M8 Hybrid CDMA /GSM phone with a MSL code

How to configure a SPRINT  HTC One M8 Hybrid CDMA /GSM phone with a Rogers plan and Rogers sim card.SPRINT Mobile verified that the device is "internationally unlock capable" with a code. They issued a code "Master Subsidy Lock" or "MSL".They informe...

hansdenie by I've been here awhile
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  • 4 replies
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Resolved! Disabling Voicemail

How can I temporarily disable voice-mail for about one month   ***EDITED LABELS***

Gerryb by I've been around
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  • 2 replies
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Resolved! Hitron CGN3, Xbox and NAT

Hi, I recently moved to Rogers, and am now the proud renter of a Hitron CGN3.   However, I am unable to set it up such that I can have 2 xbox 360s with 'open' NATs.   With my previous Bell Aliant modem, I set the uPNP setting on, had both of the xbox...

NB_Steve by I've been here awhile
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  • 27 replies
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Resolved! Call Forwarding Pay Per Use

I don't have Call Forwarding set up on my plan as a calling feature, but I would like to make use of this service temporarily.  It says online that the cost is 95c / per use with a monthly cap of $4.95.  Does this mean that the charge is incurred per...

avt by I've been around
  • 2879 Views
  • 1 replies
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Resolved! LG G5 Software Update - Last Week

Last week I had a pushed (300MB) update to my LG G5 to Version H83110h   Starting from minutes after that update. I've been getting intermittent "network unavailable" when not on WiFi and I mean, 20 times per day. Again this began minutes after the u...

bubbbab by I plan to stick around
  • 7387 Views
  • 16 replies
  • 0 likes