WiFi Calling and VoLTE for Google Pixel 2 and Pixel 2 XL

[skolagotla]

Does any one on know when is rogers planning to push wi-fi calling feature on Pixel 2 devices ?.

***Edited Labels***

[RogersZia]

Good morning and welcome to the Community @skolagotla!

I realize WiFi Calling has become a popular feature with the recent phones. We will update the Community when we have more information.

Stay tuned!

RogersZia

[skolagotla]

This is most  used feature for me on my other phone. I think that should be be really useful for everyone.

[Joelw]

I am really interested to when this will be available as well. VoLTE works great, now need Wifi access to perfect.

[cstl3722]

Wifi calling is enabled on LG devices since the G4 and with Smsung since S6, so it's impossible that you can't get it working with the Pixel 2. Option is there and all carriers in USA offfer it...

[wtv12 · Accepted solution]

We should have wifi calling soon enough

[wtv12]

Problem entering emergency address for wifi calling on pixel xl 2

Hey,  so I sideloaded the 8.1 ota update to my pixel 2 xl and activated wifi calling which actually works fine. Problem is I can't enter my emergency address since I get a message telling me how to activate wifi calling on Iphones.  I'm also having problems with RCS messaging.Both I and a friend are on Rogers and have enhanced features activated on the Messages app but it wouldn't work so we both uninstalled the app on our phones and re-installed it and now it just gets stuck when activating the enhanced features. My friend's phone is a galaxy s8+ 

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[apoorv]

Just out of curiousity, did you get your Pixel 2 from Rogers or Google? Wondering if Wifi calling works on phones purchased directly from Google.

[wtv12]

I got it from Rogers but I think I saw someone saying that they got their wifi calling working on a pixel 2 XL bought from Google after asking a rep to add their IMEI to Fido's database. Not sure though

[cstl3722]

It's possible if you convince them.

Anyone heard about video calling on the Pixel 2 ?

[wtv12]

The only kind of video calling right now is duo

Not sure if actual video calling by the carrier like some samsung phones have will be supported

[colem]

I'm also getting this Warning message when trying to update the emergency contact info, any workaround?

[jon_whitlock]

Activated on mine today, on oreo 8.1 beta tester it came through and activated fine

[cstl3722]

Video calling is supported, Rogers just needs to turn on the switch... 

It's so annoying when you think that a 3yrs old phone like the LG g4 has this option enabled and not the latest flagship of Google...

[haroyac]

can you let me know how you got it to work. i am a beta tester as well and i was able to turn wifi calling on. when i click the update emergency info however, it takes me to the same page as the other guys on the forum

[wtv12]

Try it now, it should let you input your emergency address now. If it doesn't, contact Rogers support ( maybe avoid the phone line and just go with chat or Facebook messenger as it'll probably be quicker). That's what I did and they fixed my RCS and wifi calling problems withing one day.

[Lantec]

I just got the 8.1 update today and got the prompt for Wifi calling. When I tried to activate it, the Rogers pages said my device is not eligible? It's a pixel 2 XL from the Google store.

[wtv12]

Wifi calling only works on devices bought from Rogers

[frederichoule]

Did anybody with a Rogers-bought Pixel 2 get the 8.1 update?

[colem]

Yes, I have received the 8.1 update, but I was also in the beta (now on the non-beta 8.1).

I can also confirm that contacting tech support fixed the "emergency contact/ iPhone" prompt and is now working on my device 

[Nick0703]

@wtv12 That's not true! Wi-Fi Calling works fine on my Pixel 2 XL and I bought it straight from Google. You just have to contact Customer Support and have them enable it for the device.