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Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!

Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card slot, water resistant and most of all, curved screens on both side for the Note Series and Iris scanner!



1). Once Rogers has announce when they will add the Samsung Galaxy Note 7 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 7 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help:)

3,031 REPLIES 3,031

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Will do!. Honestly i am not spending anymore money on cases for the phone lol.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
Trying to figure out what difference it makes if the wireless charger has USB C or micro? Just get current wireless stand charger and a micro USB wall plug and cable, the phone charges wirelessly anyways and I would think way cheaper than whatever new one they come out with.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@JeromeM wrote:
Trying to figure out what difference it makes if the wireless charger has USB C or micro? Just get current wireless stand charger and a micro USB wall plug and cable, the phone charges wirelessly anyways and I would think way cheaper than whatever new one they come out with.

Where is the good place to buy the legit USB wall plug(Rapid Charge!!) and cable? I bought a few times from Amazon they are all knock off...:(

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @JeromeM

Honestly the Wireless Charging stand up pad seems like its fast charging and honestly its a micro one. So i do not mind buying that and using it.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Just get it from Best Buy or even Samsung. That is where i get it from.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

If you're interested in info for Type C cables, have a look at the following article and follow the links.  Looks like knock-off cables have been a problem.

 

http://www.pcmag.com/article2/0,2817,2494507,00.asp

 

 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Datalink

Thank you for that link. I believe it was posted on another page as well!.

Hopefully Samsung can sell their Type-C cables at Best Buy or on their site at least. I need to buy a few

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around
Please keep us posted when you do see them 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Will do! I really want to buy another official Type-C cable as i have so many micro usb chargers laying around but i want the type-c ones

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

germain18_2006
I plan to stick around

@Meowmix wrote:
Hello @germain18_2006

Will do! I really want to buy another official Type-C cable as i have so many micro usb chargers laying around but i want the type-c ones

Problem solved!! Bestbuy has $20 discount if you use Visa to check out until end of month. 

Just bought the Wireless Base and the Rapid wall plug with cable. 

I think it through that all demo at youtube for the wireless charging the Note 7 are using the current base anyway 🙂

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @germain18_2006

Yeah i seen that and i also have a $50 gift card from them as well!.

Just want to see if they do carry the official Type-C cables for the Note 7 so then i can guy one and the charging pad!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around

Can somebody tell me if the Note 7 will be released in stores on the 19th? Also, how good is the reservation system with Rogers? How likely would it be to recieve your phone on the day of release? Thanks! Smiley Happy 

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @biks21

Since the numbers are in the hundreds at this point, u won't get it at launch. Most likely a couple of days to a week later if u reserve it now. The reservation system is great but u have to make sure ur a low number. Again the stock depends on Samsung and how many they send to Rogers.

As for the stores, they might have a couple in each store but doesn't mean all stores will get them in stock and have all colors. Some stores get them a day before launch and can let u know but some get them at launch as well

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around
Hey, what if I am #40 in line for the reservation? Sounds pretty low! I'm just really eager for the Note 7 and hope to get it the day of!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

JeromeM
I plan to stick around
It's been hit or miss for me over the years, Rogers has been brutal with letting me know that they actually will have the device, couple times I just went to a different store and they had stock so I bought and canceled pre order. You should be fine at 40.

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

biks21
I plan to stick around
Thanks for the quick review! Do you know how the free gift with the phone works? Do you get it with the phone purchase since I wasn't given an option to choose one when reserving

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @biks21

Once you receive your reservation from the store, go onto the Samsung promotion site and there u will enter all ur information including the IMEI number and a image of either the device or receipt. Then u will be able to pick either the Gear Fit 2 or the speaker! The SD card comes with the device!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @biks21

Since ur #40 u should be fine!

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jkffghjfghjfgjh
I plan to stick around

So I have a bit of a question here, the "old" note 5 stuff should be compatible with the new Note 7 right?

 

1. I have the Samsung Fast Charge Wireless Pad for my office, I assume this should still be good right? Now I know the new Fast Charge Pad is more of a stand, and it appears to have the USB-C input, but overall the old one should still charge my phone no problems right?

 

**EDIT** - The more pictures and review I read, I am not so sure the upright Fast Charge stand requires a USB-C input..... it might actually be the same Micro USB.... If that is the case then this new option is a complete waste of money... It is going to be 100 dollars just to have it upright and not flat....

 

2. I also have the Samsung Fast Charge Battery Pack, now I know the USB cable will have to be changed, but it should still work correctly no?

 

**EDIT** It appears as if this newer, fat battery pack does not even come with a cable, rendering this upgrade absolutely useless as well! Well I guess the battery pack is bigger, but no real advantage other than that.

 

I would hate to have to buy a brand new dock and a new battery pack for no reason if my current ones work fine...

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jkffghjfghjfghjh

As per the charger then yes it will work. All my S7 edge wireless charger will work with the Note 7. The only difference is the Note 7 a
Has a type C usb. Nothing else.

The battery pack is great for when u have a long day at work or when going good out for the weekend. No official battery case or wireless pad from Samsung comes with a charging cable. They do this so u can buy a new one instead

Re: Samsung Galaxy Note 7 Reservation numbers / Questions

jkffghjfghjfgjh
I plan to stick around
My official Samsung battery pack came with a short cable.