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How soon does blacklisting a stolen phone take affect

Schutt302
I've been around

My phone was stolen. Got Rogers to blacklist it. How soon does that take effect? Google has no answers. I see 90 days to 48hrs.

 

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Re: How soon does blacklisting a stolen phone take affect

RogersYasmine
Moderator
Moderator

Good day, @Schutt302!

 

Welcome to the Rogers Community and for posting your question! 🙂

 

It may take up to 24 hours for a device to be fully blocklisted once a request has been submitted. This is also the case if an IMEI has been blocklisted and the Account Holder requests to have it removed.

 

I hope this helps!

 

RogersYasmine

 

 

 

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Re: How soon does blacklisting a stolen phone take affect

RogersYasmine
Moderator
Moderator

Good day, @Schutt302!

 

Welcome to the Rogers Community and for posting your question! 🙂

 

It may take up to 24 hours for a device to be fully blocklisted once a request has been submitted. This is also the case if an IMEI has been blocklisted and the Account Holder requests to have it removed.

 

I hope this helps!

 

RogersYasmine

 

 

 

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