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Resolved! Unable to get short code from paybright

I can't get the verification sms code from paybright 200904. It's on the list of short codes allowed by Rogers I believe. I ve been trying all day and don't receive anything. I read up in the community and theres alot of people complaining about not ...

GR66 by I plan to stick around
  • 2503 Views
  • 8 replies
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Pixel 6 pro connectivity

I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...

Kim35 by I've been around
  • 1422 Views
  • 4 replies
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Galaxy fold

I have galaxy fold phone, it split down the spline, i am within the one yr warrentee and sent for repair.They said its un fixable.How can a phone be unfixable for a screen defect.If they cannot fix it what are my options.Do they mean it too expensive...

Webmazter by I've been around
  • 643 Views
  • 2 replies
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New Cellphone Samsung AG3

  this is new to me, so I am having a few minor problems/questions. Why does my phone beep for a couple of seconds every 15 mins. or so, when it is turned off?       ***Edited Labels***

frank39 by I've been around
  • 447 Views
  • 1 replies
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Resolved! Android SPL Jun 2022

When are we getting the latest Security Path Level of Jun 2022?Rogers phone are still on SPL May 2022   *** Edited Labels ***

Resolved! Randomly Sending Pictures to Contact List

Hello there,Not sure if this is the right place but I've been having issues with my phone randomly sending pictures to people on my contacts list.It's been targeting my work and school contacts specifically. I'm not sure what pictures are being sent ...

danzo337 by I've been here awhile
  • 771 Views
  • 3 replies
  • 0 likes

Not getting emails on my Samsung s20 ultra

I am not getting my emails on my (Keep personal info private) email account out. I get emails with my Gmail account but not my @rogers.com email account. How do I fix this?   ***Edited Labels***

Micheller4 by I've been here awhile
  • 401 Views
  • 1 replies
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Pixel 6a availability

Does anyone know if Rogers is planning on getting the Pixel 6a? Release is end of month and am due for a new phone soon...   **Added Labels**

ODLBubs by I've been around
  • 686 Views
  • 1 replies
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Resolved! Rogers call forwarding won't turn off following outage

When the Rogers outage happened on Friday morning my mobile phone (Pixel 6) was call forwarded to my home phone. Since Rogers "recovered" Friday evening I haven't been able to turn call forward off. The phone gets a "modem err" message. If I try thro...

sesinger by I plan to stick around
  • 683 Views
  • 2 replies
  • 0 likes

Samsung s22

I ordered Samsung galaxy s22 (white,128gb) from my còrporate account but was told that the phone is on backorder. What is the current timeline for order fulfillment?     ***Edited Labels***

Hm7189 by I'm here a lot
  • 1297 Views
  • 7 replies
  • 0 likes

Huawei P20 Pro

Hello, I've had my Huawei P20 Pro since January 2018. Recently I've been thinking of upgrading my phone as the battery seems to die out a little bit quicker. I expect that though give the age of it. However, I have debated on keeping it a while longe...

Rangerfied by I've been here awhile
  • 836 Views
  • 2 replies
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Resolved! No June 2022 update for Samsung Galaxy S21 [regular]?

Hi. It seems I never received the June 2022 update for the Samsung Galaxy S21 [regular]. According to https://communityforums.rogers.com/t5/OS-Upgrades/OS-Upgrade-Schedule/td-p/354931 most of the older models have already received theirs. Software up...

Gisabun by I plan to stick around
  • 478 Views
  • 1 replies
  • 0 likes

Resolved! moto g pure power down

HI, I am a senior just got the above phone and things are going forward nicely.one minor issue i have to solve is when i try to power the phone off a window pops up asking if i want to reboot in safe mode? anyone have any ideas as to how i can avoid ...

mapp447 by I plan to stick around
  • 479 Views
  • 2 replies
  • 0 likes

Resolved! Walmart App Icon Turned into an Android Icon

Samsung Galaxy S22, the walmart app icon suddenly turned to a green android icon. Tried uninstall, restart phone, install again, clean cache, nothing worked.How can I fix it?       ***Edited Labels***

negsev by I've been around
  • 1384 Views
  • 2 replies
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Resolved! Mobile voicemail always saving

Hi all, Seems that for the last few months when I get a mobile voicemail and go listen to it, and then delete it, it goes to Saved Messages...cannot find a way to turn this off, and it's very annoying. It was never an issue before, and obviously not ...

Cordanim by I plan to stick around
  • 8222 Views
  • 20 replies
  • 0 likes

Resolved! Samsung S22 Ultra eSim

Can anyone confirm that the esim functionality works on the S22 ultra?

XB70 by I'm here a lot
  • 4014 Views
  • 3 replies
  • 0 likes

Resolved! Samsung email app

How does one set up a new folder in the Samsung email app.   *** Edited Labels *** 

Pixel 6 Video Calling

I am not able to enable ViLTE, also called Video Calling that typically shows up right under "Wifi Calling" under SIM settings. My Pixel 6 is directly from Google. Anybody else able to activate the video calling feature on Rogers? Does Rogers simply ...

daubh7 by I've been here awhile
  • 1117 Views
  • 2 replies
  • 0 likes

Resolved! April Update for S22

Hello,   Will we be receiving the April update for the S22 series anytime soon? It seems to be out for most of the rest of the globe.   Thanks    **Labels Added**    

Gord1979 by I've been around
  • 1291 Views
  • 2 replies
  • 0 likes