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One Plus 5G Access

When is Rogers going to offer access to the 5G network for One Plus phones? One Plus sold 10 million phones in 2021. 2023 will be higher as they hit the mark with the One Plus 11 5G. Is Rogers waiting for One Plus owners to move to another provider? ...

Richb4646 by I've been around
  • 4066 Views
  • 5 replies
  • 1 likes

Resolved! Voicemail number not recognized

Hello,I am trying to set up my mom's voicemail.I tried calling both 1 and the 647-... voicemail number that is in the phone app, and got the same message: 'enter your phone number with the area code', then 'number is not valid 'Voicemail is included ...

AR31 by I've been here awhile
  • 2532 Views
  • 2 replies
  • 0 likes

Resolved! Double, Triple, Quadruple Text Messages

I'm hoping someone people here can shead some light on this issue of getting double, triple, quarduple text messages. I've had this issue with more then one model of phone and have tried new sim cards, account resets, factory resets and changed setti...

AccordXTC by I'm a reliable contributor
  • 17884 Views
  • 11 replies
  • 1 likes

Resolved! Now a Rogers customer but now RCS is not available for my device??

In the last hour I have changed from Bell to Rogers. And soon after I did notice a change regarding texting. With Bell I used the Messages by Google for my default Texting App.But I quickly noticed that RCS Chat was not "working" with the new SIM car...

21Rouge by I plan to stick around
  • 9689 Views
  • 14 replies
  • 2 likes

Can't Access Voicemail

When I try to access my voicemail it asks me to enter my own #. When I do it tells me that it's not a recognized mailbox #.   *Added Labels*

Cpetrella by I've been around
  • 2842 Views
  • 1 replies
  • 0 likes

Rogers Yahoo Email

I am travelling to China for a few weeks, do I have full access to my Rogers emails using my Android phone? Does anyone has experienced this in China.     ***Added Labels***

kma888 by I've been around
  • 1451 Views
  • 1 replies
  • 0 likes

My texts aren't being received

I just switched to SamsungS23, with new SIM card. Some of my friends aren't receiving my texts now. Any thoughts as to why? I have verified that Messages is the default SMS app. Auto-download MMS is activated. SMSC number is correct (+1-705-796-****)...

AT&T updated my Canadian phone with it's build of Android.

I fully admit that I did not pay attention when it happened, so I am to blame as much as them, but AT&T updated my _already_ updated to Android 14 Pixel 6, unlocked, Rogers Esim, roaming on AT&T, to what seems to be their build of Android 14 (UP1A.23...

NinSaKaswa by I've been around
  • 1032 Views
  • 1 replies
  • 0 likes

How to enable Wifi Calling on Non-Rogers devices

I recently bought a Samsung A53 device from Mart. Tried a few times to enable the WiFi Calling option but was getting error like Not eligible, contact 611. Understood from the Customer Care that non-Rogers devices are not eligible for WiFi Calling op...

Resolved! Samsung A70 wifi calling

Hello, I am unable to register for wifi calling. Faled to update the address message at the last of the registration problem. Roger's tech support have tried many things with no success. Before I sent the 6 months old phone bought from Rogers for rep...

Ian57 by I've been here awhile
  • 5232 Views
  • 13 replies
  • 0 likes

iPhone 15 or S3

I am going to upgrade. My main focus on the phone is the camera . I have always had a iPhone but I see so many amazing pictures from a S23 . Should I make the switch ?   **Labels Added**    

Munchbc by I've been around
  • 840 Views
  • 1 replies
  • 0 likes

Samsung s23 ultra and buds2 backorder

2-3 days ago, I participated in a campaign from the Rogers application that included Samsung s23 ultra 256 GB black and Galaxy buds2. When I check from the live chat "Anna", she said my order is backorder. And the estimated delivery time is unavailab...

Taylan by I've been around
  • 1355 Views
  • 2 replies
  • 0 likes

Lost text messages

I recently returned from a trip to Japan, I was able to receive text messages sent to me after my return, but could not receive the text messages sent to me while I was in Japan. How can I recover these text messages? Also, for the future, can I get ...

tggraham by I've been here awhile
  • 3713 Views
  • 6 replies
  • 0 likes

No service while roaming

I am currently travelling in the US for work and unable to make it receive calls on my new S21 FE on my US plan I pay for.   **Labels Added**

BTBNancy by I've been around
  • 3716 Views
  • 2 replies
  • 0 likes

Cannot receive calls from the US - calling restrictions

I'm in Toronto.When my uncle in the states (AZ) call me he gets "the number you have called has calling restrictions".He can call a couple of his contacts ok in Alberta.He also can no longer text me ,  yet we texted back in forth a few times one day ...

MMS not working Android Samsung A54

I have a weird problem that just started and just edited this message .  I've tried everything google searches have suggested and the standard Rogers troubleshooting.   I've cleared cache, reset network, checked APN, forced stop of the client ... my ...

opuscat by I'm here a lot
  • 2861 Views
  • 7 replies
  • 0 likes

Unreliable service since late 2021

For well over 17 monghs, I have experienced slow internet, .07mbps, some calls and a few delayed texts. Rogers said it was due to the storm during the 24th of May weekend 2022. It existed, at least, 5 months prior to that. I reported it during that t...

Without a cell phone.

I am not a happy customer. Previously I owned an A32 5G purchased through Rogers on a 2 year plan. It died on me un March 2023. (Still paying monthly until October 2023, why?) So I purchased outrightly ($765+tax) a new A53 5G. It was working fine unt...

2723allSB by I've been around
  • 805 Views
  • 1 replies
  • 0 likes