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Motorola edge+ 5g (not) ready

I was just told by rogers help that my $2200 edge+ marketed as 5g ready is in fact not ready. It needs a firmware update from Motorola that is "months away".Another ploy by the sales team that the tech team can't supply.The process I have gone throug...

satdan by I Plan to Stick Around
  • 856 Views
  • 3 replies
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Resolved! WYZE Cam Connections and IPv6 APN Failure

Hello,   To connect my WYZE camera live view, I needed to create a new APN that uses 'ltedata.apn' and ONLY IPv4. If IPv6 is enabled, connections fail on step 1/3 in the WYZE app. Anyone else have similar issues? Who do I try to report this to - Roge...

Tim_Ely by I've Been Here Awhile
  • 1227 Views
  • 1 replies
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How to Move from Internal Data to SD Card on S20

just got an s20 from Roger's.. all the YouTube and Google answers say there should be a command to move apps from internal my sd card.. but when I try there is no option to do so..I have photos and my podcasts going directly to sd card..but moving or...

jimy by I Plan to Stick Around
  • 698 Views
  • 2 replies
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Resolved! New phone not recognizing old sim card?

I recent;y upgraded to a hand-me-down Galaxy Note 4 and it is not recognizing my sim card. It worked fine for the previous owner (family member) so I am unsure of what could be the issue. I did have the sim card cut a bit to fit the new phone (standa...

Dlink10 by I'm Here A Lot
  • 1785 Views
  • 5 replies
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Unlock Code

First timer here..please help. I need to unlock a Rogers phone I recently bought. When I put my sim in its says I need Rogers network code..please HELP       ***Edited Labels***

Steph17 by I've Been Around
  • 1683 Views
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blocking calls on S9

Hi,   I blocked a number on my S9.  It blocks the texts.  I don't see them anywhere.  They are flushed for good.   But the calls keep coming in.  I see a "missed" calls from the blocked number.  Furthermore, they can leave a voice mail.  That's reall...

Reg555 by I've Been Around
  • 708 Views
  • 1 replies
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Software Updates update?

17 days since the last page update, have 4 phones i rely on this page for updates for...any ideas on who dropped the ball?   *Edited Labels*

hnldriver by I've Been Here Awhile
  • 946 Views
  • 1 replies
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Android 10 Update for Samsung Galaxy A70

Fido and Telus are announcing the update for the A70 to Android 10 for may 25th. Will Rogers update be on the same date?   Thanks     **Labels Added**

jpduval by I Plan to Stick Around
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  • 7 replies
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Any news on Sony Xperia 1 II?

Since Rogers is not carrying LG V60, the next best thing to come out is the Sony Xperia 1 II, i dont see any Canadian carriers carrying it or announced it yet. I wanted to know if Rogers will finally have something other than Samsung or Apple. 

Singh0282 by I've Been Here Awhile
  • 1644 Views
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LG and Rogers , what's the deal?

Customer of Rogers for almost 18 years and have had no issues getting phones I want though Rogers . I currently have and love the lg v30 .For some reason Rogers hasn't gotten the v35 , v40 or the v50 . I can understand the v50 due to being a 5g netwo...

Jerrimy by I've Been Here Awhile
  • 4571 Views
  • 18 replies
  • 1 likes

Samsung Galaxy S20 random restarts

Recently my Samsung Galaxy S20 has been randomly restarting by itself while in the middle of using the phone.I've googled the issue and it could be software issue

tilek01ab by I've Been Around
  • 1133 Views
  • 1 replies
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Samsung Gear S2 and S3 LTE

When will Rogers get off their behinds and support eSim for Gear S2and Gear S3 LTE functionality??? These smartwatches have been out a while now and Canada is lagging far behind implememting these services.So frustrating.

m4x by I've Been Around
  • 3290 Views
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Google Pixel 3 Shutting Off

Anyone know why my Google pixel 3 is shutting off when it moves? I will have it on my hand walking and the swing of my arm will shut it off. Even just being in my purse or pocket. It's also running really hot lately. It's less than two years old     ...

Ursajoy by I've Been Around
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  • 2 replies
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Resolved! Wifi Calling

Good day,   I have a Galaxy S6 Edge plus with the latest android marshmallow.   My question is, how do I know when I am using WIFI Calling ? how can I test it and know it work ?   ***Edited Labels***

Patthe by I Plan to Stick Around
  • 9757 Views
  • 45 replies
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Android 10 - S9/S9+

Does anyone know if and when the android 10 update is coming to  s9 and s9 plus.        ***Edited Labels***

JasaJames by I've Been Around
  • 2333 Views
  • 7 replies
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Samsung Galaxy S9 and S9 Plus OS/Security Updates

 Has anyone received the March security and bugfix release that was supposed to be released on the 16th??? USA carriers are already releasing april security patches, why is Rogers always so far behind on these releases and how come KUDO from the prev...

IainS by I Plan to Stick Around
  • 8637 Views
  • 160 replies
  • 0 likes

Samsung Galaxy S20/20+/Ultra Reservation / Questions

Hello everyone, It's been awhile since I last pre-ordered a device (I last pre-ordered my current S8+ in 2017) and my memory is hazy. Can anyone here tell me when the S20 will available for pre-order? I know Telus is opening their pre-orders on the 1...

RAwhite1987 by I Plan to Stick Around
  • 7925 Views
  • 169 replies
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Resolved! Will Rogers support RCS enhanced Messaging?

I see that google has finally launched RCS messaging with Sprint in the United States. Is Rogers committed to supporting RCS? Is there a timeline for its rollout?       ***Edited Labels***