@p20prouser Thanks, at least we know they are working on it but, i just tried OTA & hisuite and no luck with either. Not sure if service location has anything to do with it but, i'm in the Niagara Area.
I sent my info to Rodgers last night so i'll continue to wait patiently.
Thanks to all those who reached out to use and provided some helpful info.
I've been able to confirm that sometime on January 11th Huawei experienced an issue with their FOTA servers, thus stalling the update rollout. Unfortunately, we were only notified late yesterday; January 15th.
I have been able to confirm that Huawei has resolved their server issue and begun a staggered rollout starting today January 16th to 21st for both the P20 and P20 Pro.
Thank you all for your patience and communication with the Community!
that's good to know. i have also been patiently waiting for the update. Hopefully we will get it in the next several days.
For those who got the update, how's the gesture experience? My concern is the home button gets in the way of the swipe up gesture.