07-14-2018 03:07 PM - last edited on 08-24-2018 02:14 PM by RogersYasmine
Figured I'd start a thread for the Huawei line of phones at Roger's. This should serve as a great registry for current and upcoming developments.
1st on the docket list for the P20: July 9th security update; June version. I have yet to see this update appear on my phone. This holds true even using the computer firmware software update.
It's currently July 14th and the OS upgrade table has morphed from "June security updates" to "Bug fixes + June security updates"
Can anyone comment on the changelog? I won't inquire about the delay because the most recent update to the chart says it all, I.e "big fixes"
The next anticipated feature I hope will deploy is WiFi calling. VoLTE on the P20 has been phenomenal to date!
01-23-2020 02:21 PM
01-23-2020 05:22 PM
01-24-2020 02:02 PM
Anyone with a Mate 20 Pro get the update or is it just P series folks that have received it?
01-24-2020 05:45 PM
01-24-2020 06:34 PM
It seems that Rogers remove updates from their schedule once the initial availability date has passed even if the updates have not been completely deployed to all devices. I sent off a request a few weeks back asking that they consider including "past updates" either in the main update list or as a second section within that list. I've been told that they're looking into it and that it's been requested by others as well. Here's a snip from the PM I received from Rogers:
"I've actually submitted this exact same suggestion myself. I'd personally like to see us keep all the updates available on the schedule and only wipe it occasionally for this exact same reason you stated. Consider your feedback heard and submitted!"
So the fact the the P30 and P30 Pro EMUI 10/Android 10 updates are no longer showing doesn't mean that the update has been pulled from distribution. It just means that they're no longer "in the future" so they're not showing in the list.
01-30-2020 12:20 PM
01-31-2020 12:19 PM
I can understand your desire to have Android 10 on your device, I always like to get the latest updates as soon as it's available for my device.
The rollout of Android 10 by Huawei for the Mate 20 Pro is ongoing until February 5th, 2020. If you have not received a notification to update your device by that date, let us know so we can investigate it for you.
Thanks so much for your patience!
01-31-2020 12:32 PM
Frustrating. I am still waiting for the update on my P30 Pro.
01-31-2020 04:50 PM
02-02-2020 06:33 PM
02-03-2020 10:45 AM
02-03-2020 03:57 PM
02-03-2020 04:44 PM
OS 10 is finally available for Mate 20 Pro. Currently downloading.
02-03-2020 07:11 PM
02-03-2020 07:17 PM
Finally noticed EMUI 10 available for download on my P30 Pro. Will wait till tonight to download just in case something goes wrong and "bricks" my phone. Will be in touch ...
02-03-2020 08:44 PM
02-05-2020 12:49 PM
Installed EMUI 10 two days ago. So far so good. First day it appeared battery usage was higher. I've since hard-restarted phone a couple of times and battery consumption appears better.
02-05-2020 05:33 PM
02-10-2020 10:42 PM - last edited on 02-10-2020 10:42 PM by RogersZia
How do I remove/uninstall Android 10 and revert to Android 9 on a Rogers Huawei P30 Pro phone. Please offer your help...Rogers' CSRs do not know how to complete this task...
02-11-2020 09:02 AM
02-23-2020 04:24 PM - last edited on 02-23-2020 04:37 PM by RogersZia
Can someone tell me why I never received an update to 9.1 for my P20 Pro but my wife did with the exact same phone on Rogers? These are security updates that should be pushed out to ALL phones
Also I have no wifi calling option all of a sudden and I'm positive I used to have the feature, a Google search shows that wifi calling was pushed in an update to P20 pro phones in 2019.
What's going on Rogers?