Is there any indication of how long the shipping will take without the phone call from Rogers saying it arrived? This phone is replacing my broken one so I don't really have a method to see if they had called.
Unfortunately the store will only keep the device for maximum of 3 days when they receive it. You can contact them to make alternate arrangements however. Again this is up to the store managers discretion
" How long will the store hold the device for me?
The store will hold your device for up to three days from the time the device arrives at the store. A store rep will call you when your device is ready for pick-up. If you cannot make it to the store within this period, please call the store and let us know so we can help you make arrangements. These arrangements are at the store's discretion. If you don’t contact the store or return the call from the rep, the store will add your reserved device into their general inventory after the holding period of three days."