Same here. UPS tracking showing expected delivery today. It looks like they already had the package but had to wait till today to deliver as there is no picked up etc.So yes, pre-order process seems to work - if they could just show the status on our...
For sure, a few days delay is not a major issue in the grand scheme of things. However I am generally impressed with Rogers' customer service, their website, their app, but this pre-order process seems a bit amateur.
I am another ship-to-home ordered on the day of launch. I have not been impressed with the whole process. The way I cannot see the status of my order online throughout has not filled me with confidence, and finding out now that the ship-to-store is...