this company has posted on my credit score 6 days after i opened an account and ruined my cre...

[dam2]

got the account on dec 1 .... my first bill was due  dec 24th ,, paid on dec 16th ,, and they decide to post  on my credit score on  on dec 6th that i owe the full amount of the first bill and i havcnt paid anything  ruining my credit score !!!!!! after talking to customer service they apologized and said the issue is fixed.. but nothin hjas been fixed and i owe on my credit score even tho i paid the bill days in advance before the due date !! horrible experience and ruined my credit score just for signing up 

 

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[RogersMaude]

Good day @dam2,

Welcome to the Rogers Community and thank you for posting!

I understand your concern when you noticed your credit score had gone done following your Rogers account creation.

As per Equifax, ''When a company requests to review your credit report as part of the application process, that request is recorded on your credit report as a hard inquiry, and it usually will impact your credit score.''

While hard credit checks can decrease your credit score, the impact is only temporary and generally minimal, as inquiries only account for a certain percentage of your score. It's important to understand the difference between hard and soft inquiries, and to avoid multiple hard inquiries within a short period of time.

I would recommend you to subscribe to preauthorized payments to ensure your Rogers account only reports positively to the credit bureau.

Cheers!

RogersMaude