07-08-2024 01:29 PM - last edited on 07-08-2024 01:42 PM by RogersMaude
Hello,
With overrated charges from Rogers , I moved my mobility to Fido and keeping home Home internet with Rogers.
Fido started making hole in my pocket, then I switched to bell. then winback team called me and offered lifetime 35$ per month on rogers (with unlimited 5g internet) and 25$ per month with Fido. Then I said, I will switch at month end and called back them on month end. Surprisingly, Rogers support said no such offers on my profile and then I tried with FIdo support and no luck. Then the next day, I moved my internet too to bell. Bell offered me very good bundle price and rogers can never beat that. I am now happy customer of bell. And I wish rogers should learn how to respect their customers. Good luck.
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07-08-2024 01:36 PM
The call would have been from an agent which rogers will have no record of. You should have asked them to call you back or got their number.